Lead the Customer Education team overseeing RecOps Consulting, Academy, and Product Enablement functions.
Develop and execute a coherent educational strategy that serves customers and internal GTM teams.
Build operating models and infrastructure to scale the three functions and manage a team of managers and ICs.
Ashby provides a hiring platform and recruiting operations consulting. They are a growing company with a culture of principled, writing-heavy collaboration and a focus on customer education.
Drive campaigns and programs that keep customers engaged, informed about new features, and aware of the full value of the platform.
Build and scale Absorb Academy as the flagship customer education experience, creating certification programs and onboarding paths that drive product adoption.
Own programs that drive product adoption across the customer base, partnering with Product to identify usage gaps and build adoption playbooks.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI and an unwavering commitment to innovation.
Deliver live training sessions across 5 product lines for new and existing customers, ensuring learners achieve competence and confidence.
Design and iterate on interactive training collateral like e-learning and on-demand video, leveraging AI tools to accelerate content creation.
Collaborate cross-functionally to gather customer feedback and influence product roadmap, while managing training metrics to drive product adoption.
ApartmentIQ builds AI and data SaaS products for the PropTech industry, covering 40M units with daily property and market intelligence. We are a profitable, growth-stage company with a fully remote team of 100+ across the U.S., operating on a strict no a**holes policy and a culture of high performance.
Onboard new users - Oversee the activation process for new users, ensuring a seamless introduction to our platform.
Own customer inquiries - Act as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels.
Generate revenue - Collaborate with the sales team to support customer success and facilitate upsell activities, directly affecting the LTV of a customer.
We are an education technology platform that connects the best teachers with students who need them. Backed by $15m in Series A funding, we have a collaborative and ambitious global team.
Develop a startup recruiting blog from scratch, owning the strategy and voice.
Publish consistent, high-quality content based on SEO, AEO, and customer intel.
Own the audience across blog and X.com, collaborating with partnerships team.
Ashby is a hiring platform built for startups, focusing on data storytelling and community events. We are a growing team with a culture of high trust and strategic thinking.
Build sales and channel enablement assets to accelerate pipeline and close deals.
Produce short and long-form written content to educate target audiences.
Host webinars and product demos to drive product understanding and engagement.
Abusix is a fully remote company united by a shared mission to make the internet a safer place. The small, globally distributed team spans multiple countries and thrives in a culture rooted in trust, ownership, and collaboration.
Independently manage a portfolio of district and school accounts, ensuring customer delight and driving product adoption.
Collaborate with sales, support, and education teams to mitigate risks, retain customers, and contribute to revenue growth.
Analyze customer feedback and success metrics to provide actionable insights to leadership and improve product experience.
Renaissance is a global leader in pre-K–12 education technology, helping educators personalize learning paths for students. With over one-third of US schools and customers in more than 100 countries, the company fosters a culture of trust, collaboration, and continuous growth.