Source Job

US Unlimited PTO

  • Deliver live training sessions across 5 product lines for new and existing customers, ensuring learners achieve competence and confidence.
  • Design and iterate on interactive training collateral like e-learning and on-demand video, leveraging AI tools to accelerate content creation.
  • Collaborate cross-functionally to gather customer feedback and influence product roadmap, while managing training metrics to drive product adoption.

Training Instructional Design B2B SaaS AI Tools Salesforce

20 jobs similar to Customer Enablement Specialist

Jobs ranked by similarity.

Poland 7w PTO

  • Own the structure, quality, and consistency of Precursive's knowledge base for end users and admins.
  • Deliver live customer training sessions, workshops, and webinars, and train internal teams on product workflows.
  • Partner with Product and Sales to ensure enablement assets reflect product intent and customer needs.

Precursive is a software platform for professional services teams in B2B software companies, built natively on Salesforce. They operate a small but highly collaborative team that values autonomy, clear ownership, and constructive challenge.

$110,000–$160,000/yr
US

  • Build and scale enablement function from ground up, owning strategy and delivery of training programs for Customer Success Teams and customers.
  • Develop comprehensive training content using AI tools, manage LMS, and integrate into product release lifecycle.
  • Design enablement programs for diverse audiences, facilitate live sessions, and continuously improve materials based on feedback.

US

  • Design, build, and continuously improve structured onboarding programs for Revenue roles.
  • Manage the AI role-play content library and track new hire progress to surface trends.
  • Partner with Revenue leaders to align onboarding with business needs and ensure seamless experiences.

Tekmetric is a cloud-based platform for auto repair shops that simplifies operations and helps shops thrive. It has grown from a single shop's vision to an industry-leading solution, fostering a culture of transparency, integrity, and innovation.

$100,000–$105,000/yr
US Unlimited PTO

  • Lead cross-functional portfolio launch readiness to equip Sales, Customer Success, and Support teams for pipeline growth and product adoption.
  • Build engaging learning experiences, from live trainings to modular e-learning and certifications, that deepen product knowledge and sharpen field skills.
  • Create compelling enablement content including playbooks, battlecards, demo scripts, and value messaging that fuels differentiation and field confidence.

Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. The company is a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

$105,400–$124,000/yr
US Canada Unlimited PTO 12w maternity 12w paternity

  • Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
  • Lead remote and on-site training sessions during implementation and post-implementation phases.
  • Develop scalable educational resources including videos, knowledge base articles, and webinars.

Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.

US

  • Design and develop scalable customer education content for Agiloft products, including training modules, videos, and hands-on labs.
  • Deliver live customer webinars, workshops, and instructor-led training sessions both virtually and in-person.
  • Collaborate cross-functionally to identify training gaps and prioritize customer education initiatives.

Agiloft is a trusted global leader in data-first contract lifecycle management (CLM) software. The company is growing and emphasizes a diverse and inclusive workplace with a focus on employee experience.

Mexico

  • Develop and deliver onboarding and training programs for new hires and seasoned reps using instructional design best practices like ADDIE or SAM.
  • Own sales content management including playbooks, pitch decks, and battlecards, ensuring reps always have up-to-date assets.
  • Manage sales tech stack operations (CRM, sales engagement platforms, LMS) and track KPIs like Time to First Deal and Win Rate to evaluate program effectiveness.

QAD | Redzone redefines manufacturing through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. They are an Equal Opportunity Employer committed to diversity, equity, and inclusion, driving higher levels of belonging so employees can bring their whole self to work.

US

  • Shape customer education experience through diverse training opportunities and platforms.
  • Develop customized content in written and video formats from concept to execution.
  • Collaborate with cross-functional teams to infuse content with diverse expertise and ensure consistency.

Tenna empowers customers to control their mixed assets anytime, anywhere on one comprehensive platform. The team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.

Mexico

  • Design and deliver structured onboarding programs for revenue roles to ensure consistent ramp experiences.
  • Facilitate onboarding sessions and manage learning content within LMS platforms.
  • Build tracking systems and dashboards to monitor ramp performance and identify at-risk new hires.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They operate with a focus on efficiency and inclusivity, using technology to streamline the recruitment process.

US

  • Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
  • Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
  • Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.

Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture of love, joy, boldness, teamwork, and curiosity.

North America

  • Create exciting and effective training for clients on the SpryPoint software.
  • Contribute to moving clients through their implementation journey with well-designed materials.
  • Collaborate with product, UI, and service delivery teams to develop engaging e-learning content.

SpryPoint modernizes how utilities serve their communities with a cloud-native customer service and operations platform. Founded in 2011, the company has grown to 300+ employees serving 100+ utility clients across North America and the Caribbean, backed by strategic investments from Norwest Venture Partners and Insight Partners.

$90,200–$125,730/yr
US Unlimited PTO

  • Own the Customer Care Enablement strategy, designing a roadmap aligned with KPIs like CSAT, NPS, and AHT.
  • Spearhead AI tool integration across enablement, including generative AI for content and AI-assisted coaching.
  • Build scalable learning programs, overseeing onboarding, role-based training, and continuing education.

ezCater is a food tech platform for workplaces, connecting organizations with over 125,000 restaurants for employee meal programs and meetings. The company values innovation, high performance, and work/life harmony, with a collaborative and passionate team culture.

$126,100–$210,100/yr
US

  • Design scalable learning experiences using adult learning principles and instructional design best practices for internal GTM teams.
  • Translate complex technical concepts into clear enablement content integrating AI, automation, and workflow optimization.
  • Collaborate cross-functionally to identify skill gaps and improve learning effectiveness through data and feedback.

Our partner is a technology company focused on AI-driven workflow innovation and learning solutions for Go-To-Market teams. They foster an inclusive culture centered on learning, innovation, and career growth in a remote-first environment.

Global

  • Manage multiple parallel roadmaps with strategic speed and tight daily execution.
  • Build and optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
  • Own the onboarding experience for new Trainers and lead product change communications for customer adoption.

Dandy is transforming the dental industry—worth over $400B—by building an operating system for dental offices. Backed by leading venture capital firms, the company is scaling globally with a focus on technology, innovation, and world-class support.

$57,800–$72,200/yr
United States

  • Develop and deliver training content for client software applications, including instructional materials and e-learning strategies.
  • Maintain training records and refine learning tools to ensure client engagement during individual or group sessions.
  • Travel up to 60% to client sites as needed, working closely with business analysts to prepare lessons.

Woolpert is an award-winning global leader in architecture, engineering, and geospatial services, blending design excellence with cutting-edge technology. As a certified Great Place to Work with over 75 offices worldwide, the company offers a collaborative culture focused on innovation and career growth.

US Unlimited PTO

  • Own the onboarding relationship for each customer, keeping implementation on schedule.
  • Configure the platform, set up integrations, and train customers effectively.
  • Use AI tools to improve onboarding efficiency and identify issues early.

Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.

Canada United States

  • You will design and deliver scalable learning experiences that accelerate time-to-value and extend customer success.
  • You will build CoLab Academy, including certifications, learning paths, and self-serve resources for customers.
  • You will partner cross-functionally with Product, Customer Success, and Marketing to align education with customer needs and business outcomes.

CoLab provides the world's first Design Engagement System, helping mechanical engineering teams collaborate, catch mistakes early, and bring products to market faster. The company serves large engineering organizations like Ford and Komatsu and is building a world-class customer education function from the ground up.

Texas

  • Create clear, engaging training materials that simplify complex processes.
  • Facilitate virtual and in-person sessions that drive participation and retention.
  • Use AI, Google Workspace, and learning technologies to create and deliver training.

Openwork is a high-growth, people-first staffing company reimagining modern hiring with over 50 years of experience. Privately owned and proudly independent, it has been recognized as one of SIA's Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® award winner.

US

  • Own training design, documentation, tool adoption, playbook development, and rollout communications for supply and partnerships teams.
  • Drive partner sales program development, content and knowledge management, and structured training delivery.
  • Design onboarding and everboarding programs, support tool adoption, and manage feature rollout communications.

Engine is transforming business travel into a personalized, rewarding, and simple experience by bringing together corporate travel, a charge card, and spend management. Backed by Telescope Partners, Blackstone, and Permira, they are a cash flow positive, rapidly growing platform with over 30,000 companies and 1 million travelers, recognized as a best place to work.

$72,000–$82,000/yr
Canada

  • Manage the complete onboarding lifecycle for restaurant partners, ensuring smooth software implementation and activation.
  • Deliver engaging virtual training sessions to help teams adopt new tools and maximize platform value.
  • Coordinate technical integrations and collaborate with cross-functional teams to solve challenges proactively.

Jobgether uses AI-powered matching to connect candidates with job opportunities, ensuring fair and objective application review. They operate globally, partnering with companies to streamline hiring processes.