Drive campaigns and programs that keep customers engaged, informed about new features, and aware of the full value of the platform.
Build and scale Absorb Academy as the flagship customer education experience, creating certification programs and onboarding paths that drive product adoption.
Own programs that drive product adoption across the customer base, partnering with Product to identify usage gaps and build adoption playbooks.
You will design and deliver scalable learning experiences that accelerate time-to-value and extend customer success.
You will build CoLab Academy, including certifications, learning paths, and self-serve resources for customers.
You will partner cross-functionally with Product, Customer Success, and Marketing to align education with customer needs and business outcomes.
CoLab provides the world's first Design Engagement System, helping mechanical engineering teams collaborate, catch mistakes early, and bring products to market faster. The company serves large engineering organizations like Ford and Komatsu and is building a world-class customer education function from the ground up.
Lead product marketing, solution engineering, product evangelism, and analyst relations to drive new-logo conversion and expansion revenue.
Own market positioning, competitive messaging, and proof-of-value programs that shorten sales cycles and improve win rates.
Report to the CMO & CPO as part of the Product to Revenue leadership team, translating product advantage into measurable revenue outcomes.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock workforce potential through its innovative Strategic Learning Systems (SLS) approach. Trusted by over 3,300 organizations and 34 million users, Absorb is a remote-first company that values continuous learning and diversity.
Architect how an entire industry learns Loop by building the customer education function from the ground up, including videos, guides, and certifications.
Own north star metrics like time-to-value, activation depth, certification velocity, and ticket deflection, and set strategy while personally writing scripts and recording walkthroughs.
Partner across Product, Customer Success, Sales, and Marketing to ensure education drives product adoption and customer success.
Loop is an agentic restaurant intelligence software that automates workflows for restaurant chains. It is one of the fastest growing restaurant technology companies with offices in San Francisco, New York, Tampa and India, serving thousands of restaurants and built by a world class team from companies like Uber, Google, Amazon, and McKinsey.
Own a book of business, driving growth through upsells and cross-sells while building trusted client relationships.
Lead contract renewals and expand Annual Recurring Revenue through strategic partnerships.
Manage sales pipeline with accuracy, collaborating across teams to support the full client lifecycle.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. They serve over 3,300 organizations and 34 million users, with a culture focused on innovation, diversity, and continuous learning.
Own the full customer lifecycle from onboarding to expansion, designing experiments and data-driven interventions to drive adoption, retention, and expansion.
Use Pendo's own analytics to identify user behavior, drop-off points, and effective interventions, and execute cross-channel experiments across in-app guides, email, and NPS.
Lead a team of Adoption Managers and the Center of Excellence/Product Operations function, setting direction and coaching while staying close to the work.
Pendo is a software company founded by former product managers to improve society's experience with software. It is a fast-growing startup backed by top-tier investors like Battery Ventures and Salesforce Ventures, with a culture centered on bias to act and continuous improvement.
Manage enterprise client accounts to drive customer satisfaction, retention, and growth.
Collaborate cross-functionally with sales, product, and leadership teams to deliver customer value.
Ensure seamless experiences across all stages of the customer journey.
Yoodli is an AI roleplay simulator that helps individuals and teams master communication through private, judgment-free coaching. With $40M in Series B funding and a team doubling in 2026, we are headquartered in Seattle and building a fun, inclusive culture.
Champion your region's success by developing and executing Customer Success strategy.
Build and inspire a high-performing team of field leaders.
Own your region's performance metrics and present data-driven insights to executive leadership.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. They are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
Lead and inspire a high-performing Customer Success team to drive customer satisfaction, retention, and growth.
Collaborate with Sales, Marketing, and Product to create a unified customer ecosystem.
Establish clear goals, KPIs, and processes to optimize team performance and customer success.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With over 900 employees worldwide, they foster a culture of trust, positive intent, and diverse perspectives.
Lead cross-functional portfolio launch readiness to equip Sales, Customer Success, and Support teams for pipeline growth and product adoption.
Build engaging learning experiences, from live trainings to modular e-learning and certifications, that deepen product knowledge and sharpen field skills.
Create compelling enablement content including playbooks, battlecards, demo scripts, and value messaging that fuels differentiation and field confidence.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. The company is a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
Drive user acquisition, activation, retention, and monetization across a product used by millions worldwide.
Design, prioritize, and execute experiments to improve key product and business metrics.
Partner with engineering, design, marketing, data, and leadership to deliver growth initiatives.
Pragmatike is recruiting on behalf of a fast-growing AI consumer technology company. The company is small and operates with a fast-paced, high-ownership culture.
Own the post-sales experience by defining service standards, escalation protocols, and onboarding playbooks across all segments and motions.
Build the Voice of Customer engine by synthesizing CSAT, NPS, churn signals, and feedback into actionable insights for Product, Support, and CS.
Make customers successful faster by designing a scalable enablement program with content, certification paths, and self-service resources that reduce time-to-value.
Backblaze is the object storage leader, providing a low-cost, high-performance alternative to AWS S3, GCS, and Azure Blob. We crossed $100M in ARR, went public in 2021, and now serve over 500,000 customers, from solo developers to Fortune 500 enterprises, with a culture focused on scaling deliberately.
Own the Growth experimentation pipeline from ideation through implementation and analysis.
Lead 10-20 product experiments each quarter focusing on activation, onboarding, and retention.
Partner with Engineering, Design, Marketing, and an embedded data analyst to drive decisions.
We empower people to have their most productive workday by providing workforce analytics and time tracking for remote teams. With over 200,000 users, we are a product-led company with a remote-first culture.
Own email communications to customers, driving expansion and upsell within the existing customer base.
Run customer webinars and manage a customer advisory board to deepen engagement and capture customer stories.
Build and manage lifecycle marketing programs, reference programs, and peer review platforms like G2.
Ethena provides compliance training that customizes itself to your company, combining top-rated content with AI to adapt training to your brand, roles, and policies. They support over 1 million learners across 2,000+ organizations with a 93% learner approval rating and 96% customer renewal rate, fostering a fully remote, diverse, and empathetic culture.
Drive product strategy for a learning platform serving 1.1M+ monthly active learners, focusing on engagement and retention.
Own key areas of the learner journey, from first interaction to repeat engagement, identifying friction points and improvements.
Partner with design and engineering to deliver intuitive, accessible, and mobile-friendly learning experiences with A/B testing.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it is a global, remote-first organization focused on speed, ownership, and innovation.
Define and lead the Customer Experience strategy across customers and partners.
Drive retention, LTV, and customer engagement through strategic initiatives.
Build a company-wide Customer Experience operating model and drive organizational transformation.
Social Discovery Group (SDG) is a global social discovery company that solves loneliness and isolation through virtual intimacy platforms. With over 1000 professionals worldwide, SDG is a two-time Great Place to Work winner and focuses on creating globally impactful social discovery products.
Lead the in-product customer experience across JamLoop's platform, driving feature adoption and retention.
Own in-product engagement strategies including onboarding flows, guided tours, checklists, and announcements.
Partner with Product Marketing, Design, Customer Success, and Engineering to deliver effective product launches and education.
JamLoop is building the next generation of performance-driven advertising for the streaming TV era, connecting advertising to real business outcomes. They are a lean, high-expectation team operating in a high-growth environment with a culture of ownership, customer focus, and innovation.
Design and develop scalable customer education content for Agiloft products, including training modules, videos, and hands-on labs.
Deliver live customer webinars, workshops, and instructor-led training sessions both virtually and in-person.
Collaborate cross-functionally to identify training gaps and prioritize customer education initiatives.
Agiloft is a trusted global leader in data-first contract lifecycle management (CLM) software. The company is growing and emphasizes a diverse and inclusive workplace with a focus on employee experience.
Partner with customers to identify high-impact use cases and articulate strategic paths to value through Gainsight solutions.
Deliver tailored value assessments, maturity reviews, and business cases to align with customer priorities and drive adoption.
Collaborate cross-functionally with internal teams to develop repeatable frameworks and enhance customer success strategies.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, orchestrating customer journeys from onboarding to advocacy. With over 2,000 trusted customers, they foster a culture of collaboration, curiosity, and human-first values.
Own the entire customer journey from implementation through renewal, driving adoption and value realization.
Partner with customers to turn mentorship goals into measurable business outcomes.
Collaborate with Account Management and product teams to reduce churn and generate referrals.
Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.
Run 2–4 structured customer discovery conversations per week across all persona groups, capturing customer language to inform product direction.
Build and maintain live opportunity maps that feed Outcome DRIs, updated as signal shifts rather than in quarterly batches.
Own the failure library and run monthly FDE synthesis rituals to ensure no insight from customer engagements goes to waste.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. With over 700 organizations worldwide and a culture that is fully remote and global, Camunda is transforming into an AI-first organization.