Product Manager, Platform Growth
Remote regions
USBenefits
Unlimited PTO
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Role Overview:
- Lead the in-product customer experience across JamLoop's customer platform.
- Drive feature adoption, customer engagement, onboarding, and retention through thoughtful in-product experiences.
- Own the strategy and execution of how customers discover, learn, and engage with product capabilities.
In-Product Engagement:
- Own tooltips, tours, checklists, announcements, and other in-platform guidance.
- Build scalable ways to help users discover, understand, and adopt key features.
- Partner with Product Marketing on launch messaging and in-product education.
Customer Experience & Adoption:
- Identify friction points across onboarding, reporting, and platform usage.
- Use customer feedback and product data to improve activation, engagement, and retention.
- Define success metrics and measure impact after launch.
Product Execution:
- Lead initiatives from discovery through launch and iteration.
- Partner with Engineering, Design, Product Marketing, and Customer Success.
- Clarify scope, tradeoffs, dependencies, and risks early.
JamLoop
JamLoop is building the next generation of performance-driven advertising for the streaming TV era, connecting advertising to real business outcomes. They are a lean, high-expectation team operating in a high-growth environment with a culture of ownership, customer focus, and innovation.