Architect how an entire industry learns Loop by building the customer education function from the ground up, including videos, guides, and certifications.
Own north star metrics like time-to-value, activation depth, certification velocity, and ticket deflection, and set strategy while personally writing scripts and recording walkthroughs.
Partner across Product, Customer Success, Sales, and Marketing to ensure education drives product adoption and customer success.
Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices.
Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data.
Create educational content including video tutorials, walkthroughs, written guides, and onboarding materials that help users ramp quickly and get the most out of Bolt.
StackBlitz is the team behind WebContainers, which allows running Node.js in the browser and powers a fast online IDE. They built Bolt.new, an AI-powered app builder for creating and deploying web and mobile apps instantly, and they are a fully remote and globally distributed team.
Create and deliver educational materials and training programs to improve customer onboarding and product adoption.
Own customer communication strategy to drive engagement and loyalty using data-driven segmentation and messaging.
Scale customer retention, identify upsell opportunities, and advocate for customer needs with internal teams.
Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform that provides grant management software for nonprofits. They serve over 5,500 organizations, have moved over $1 billion through their platform, and have a strong customer satisfaction score.
Shape how customers, partners, and employees learn and adopt the Arcadia platform as the highest-level authority for training strategy.
Lead complex training initiatives including new product education and serve as a strategic partner to executive stakeholders.
Build scalable training infrastructure including onboarding curricula, certification programs, and asynchronous learning content.
Arcadia transforms complex healthcare data into a unified foundation for health, helping organizations deliver better care and lower costs. They are a team of fiercely driven individuals committed to making healthcare more sustainable, growing fast as a market leader in population health management.
Build and execute a comprehensive content governance framework.
Evaluate, select, and implement a company-wide LMS.
Design and launch role-specific learning paths that support employees at every stage.
Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices. They've grown from an idea to a global, remote-first team supporting 700+ practices nationwide and aim to unlock sustainable success for aesthetic entrepreneurs.
Siena is the first intelligence layer for customer experience. The company is creating an operating system of AI agents that learn, remember, and act across every customer touchpoint. The team is small and distributed and every person has a large impact.
Design and develop a range of learning content including eLearning modules, instructor-led training, job aids, video scripts, and assessments.
Take existing briefs, slide decks, and source materials and transform them into dynamic, engaging learning experiences.
Partner with the enablement team to translate content and curriculum strategy into actionable, field-ready learning assets.
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. They've grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week.
Shape customer education experience through diverse training opportunities and platforms.
Develop customized content in written and video formats from concept to execution.
Collaborate with cross-functional teams to infuse content with diverse expertise and ensure consistency.
Tenna empowers customers to control their mixed assets anytime, anywhere on one comprehensive platform. The team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.
Maintain direct accountability for Appraisal CE Membership and select professions.
Translate strategy into clear product direction and make prioritization calls.
Identify opportunities for new products, bundles, pricing models, subscriptions, and lifecycle extensions.
Colibri Group provides online professional education, pioneering web-based courses since 2001. They serve over 1 million customers annually with a team of more than 1,500 professionals, emphasizing values like Love, Joy, Boldness, Teamwork, and Curiosity.
Own the core learner platform experience across every segment, translating learning and retention goals into a prioritized roadmap.
Use AI across your workflow to compress weeks into days, and own AI-assisted learning experiences from prototype to product.
Collaborate with Curriculum, Learning, and Engineering to build the platform that powers live delivery and asynchronous engagement.
CodePath is the largest educator of college computer science students in the country, having trained over 40,000 students from 1,000+ universities. They partner with Amazon, Google, Meta, and 4,000+ companies, and just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.
Develop and deliver educational content to improve customer onboarding and retention.
Facilitate live and virtual training sessions tailored to different user roles and experience levels.
Plan and execute customer education events, including user conferences, training workshops, and webinars.
INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, they are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion.
Lead the Learning team at Affirm, developing strategy and executing the design and delivery of solutions.
Partner cross-functionally with other teams to drive future programming and opportunities to grow employee capabilities.
Define, measure, and communicate relevant success metrics, demonstrating the value of Learning programs and investments.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They focus on attracting talent, enabling growth, and retaining employees through thoughtful experiences and rewards for their 2500+ employees.
Define and lead the strategy for customer and partner learning programs, aligning with product roadmap and customer success goals.
Oversee full lifecycle of learning programs including curriculum design, certification pathways, and scalable delivery models.
Collaborate across Product, Sales, Customer Success, and Partner teams to drive product adoption and value realization.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains with an AI-infused platform. With over 2000 employees globally, we are committed to culture, technology, and customers while winning Top Employer awards.
ezCater is a food tech platform for workplaces, connecting organizations with over 125,000 restaurants for employee meal programs and meetings. The company values innovation, high performance, and work/life harmony, with a collaborative and passionate team culture.
Manage a portfolio of customer accounts to ensure effective deployment of Lumen solutions.
Drive proactive communications and handle day-to-day requests using HubSpot.
Identify expansion opportunities and collaborate with Sales on strategy.
Lumen Learning is an EdTech company in higher education that provides courseware solutions to improve student success. We support over 400,000 students and 5,000 faculty at more than 500 colleges, and we are a fast-paced, fully dispersed team committed to diversity and inclusion.
Work closely with Subject Matter Experts (SMEs) and the Training team to develop engaging content for Client Programs.
Build eLearning, virtual class content, and instructor-led courses using instructional design principles.
Control the Learning Management System (LMS) for APAC members.
They appear to be a company using the Breezy HR platform. The job posting does not contain enough information to give a detailed description of the company.
Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
Lead remote and on-site training sessions during implementation and post-implementation phases.
Develop scalable educational resources including videos, knowledge base articles, and webinars.
Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.
Retain revenue from key accounts by handling customer requests and executing targeted outreach campaigns to enhance engagement and ensure high satisfaction.
Achieve renewal budgets, support business development with cross-sells, and execute a calendar of activities to improve customer satisfaction and usage.
Maintain accurate records, analyze usage patterns, collaborate with teams, and lead onboarding or training to ensure client success and retention.
Infobase powers informed decisions for schools, libraries, and institutions by building platforms and content that build information literacy. The company is growing its team and offers a full suite of benefits including health, dental, vision, 401K, and generous PTO.
Serve as a central contributor across customer support, AI quality assurance, and data analytics.
Collaborate with Product, Development, Content, and Success teams to ensure quality control and use tools like Tableau and Claude.
Drive actionable insights through data and support district clients with onboarding and technical assistance.
Coursemojo is an ed-tech company that has developed a curriculum-aligned, AI-powered assistant teacher named Mojo to support educators in differentiating instruction for diverse learners. It is a fast-paced, entrepreneurial team committed to equitable and transparent compensation.
Own the vision, roadmap, and execution for Customer.io's billing platform.
Partner with Product, Finance, and Engineering leadership to align billing strategy.
Mentor and develop engineering managers and senior technical leaders on your team.
Customer.io's platform is used by over 9,000 companies to send billions of messages daily. They help teams send smarter messages using real-time behavioral data, leveraging Go, React, and AI to ship fast and scale effectively.
Monitor and ensure the visibility and integrity of Headway's provider network by tracking key indicators of network health.
Expand and lead the clinical education function: define the vision, develop quarterly roadmaps, secure resources, and oversee end-to-end execution of all provider education initiatives.
Develop targeted education and remediation programs that upskill Headway's 60,000+ providers on clinical standards, documentation quality, and regulatory compliance.
Headway is building a new mental healthcare system that everyone can access by solving the biggest barrier to care: insurance. Over 75,000 providers across all 50 states run their practice on their software, serving over 1 million patients.