Customer Advisor

Gainsight

Remote regions

US

Benefits

Unlimited PTO

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What You'll Do:

  • Partner with customers to understand their goals, identify high-impact use cases, and articulate a strategic path to value.
  • Develop and deliver strategic consulting engagements that enhance customer experience strategies.
  • Exhibit strong project management skills to manage multiple engagements while ensuring timely delivery.

What We're Looking For:

  • 7+ years of experience in customer success or strategic consulting with a proven record of driving value.
  • Significant leadership experience in customer success roles, guiding teams and influencing cross-functional initiatives.
  • Exceptional communication skills with ability to deliver engaging presentations to C-suite executives.

Why You’ll Love It Here:

  • Our Compensation and Benefits: Fully covered medical premiums, flexible PTO, 401(k), dental and vision, plus a $10,000 lifetime fertility stipend.
  • Our Core Values: Guided by being Human-First and winning in business while supporting our teammates.
  • Our Growth Opportunities: Mentoring and career development to help you learn, grow, and thrive.

Gainsight

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, orchestrating customer journeys from onboarding to advocacy. With over 2,000 trusted customers, they foster a culture of collaboration, curiosity, and human-first values.

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