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Role Overview:
- Lead the function responsible for ensuring customers get measurable value from Absorb, from onboarding through expansion.
- Oversee customer education, customer marketing, adoption, and advocacy programs.
- Build a world-class customer learning experience through Absorb Academy, powered by our own platform.
What You'll Do:
- Drive campaigns, communications, and programs that keep customers engaged and aware of the full value of the platform.
- Build and scale Absorb Academy as the flagship customer education experience, creating certification programs and onboarding paths.
- Own programs that drive product adoption, partnering with Product to identify usage gaps and build adoption playbooks.
What We Offer:
- Fully remote-first work with flexible work arrangements and comprehensive health and wellness benefits.
- New hire equipment allowance and monthly flex allowance to support your success.
- Endless opportunity for career growth and internal mobility, plus employee-driven DEI programs.
Absorb
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI and an unwavering commitment to innovation.