Source Job

$105,000–$120,000/yr
United States

  • Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
  • Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
  • Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.

Customer Marketing Advocacy Storytelling B2B SaaS Program Management

18 jobs similar to Customer Marketing Manager

Jobs ranked by similarity.

$75,000–$135,000/yr
US Unlimited PTO

  • Develop and execute customer advocacy programs to showcase success across product lines.
  • Manage customer stories through events, media, and digital assets like case studies and videos.
  • Support strategic accounts with integrated marketing campaigns to drive awareness and adoption.

Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies accelerate therapy delivery. The company surpassed $3B in revenue and is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.

$120,000–$150,000/yr
US Unlimited PTO

  • Own and execute customer lifecycle marketing programs to drive product adoption, engagement, and expansion revenue.
  • Develop customer advocacy initiatives including case studies, testimonials, and reference programs that support sales.
  • Collaborate with cross-functional teams to turn customer insights into impactful campaigns and measure performance.

This company uses AI-powered matching to streamline job applications and share top-fitting candidates with hiring employers. They emphasize fair compensation, unlimited PTO, and a remote-first work environment.

$120,000–$150,000/yr
United States Unlimited PTO

  • Own email communications to customers, driving expansion and upsell within the existing customer base.
  • Run customer webinars and manage a customer advisory board to deepen engagement and capture customer stories.
  • Build and manage lifecycle marketing programs, reference programs, and peer review platforms like G2.

Ethena provides compliance training that customizes itself to your company, combining top-rated content with AI to adapt training to your brand, roles, and policies. They support over 1 million learners across 2,000+ organizations with a 93% learner approval rating and 96% customer renewal rate, fostering a fully remote, diverse, and empathetic culture.

US

  • Develop repeatable processes for identifying, securing, and producing high-quality customer case studies, testimonials, and white papers.
  • Conduct interviews with legal professionals to distill their experiences into clear, engaging, and authoritative narratives.
  • Collaborate with Marketing, Sales, and Segment Leaders to ensure diverse representation of customer successes across the legal market.

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity and improve decision-making. They serve customers in over 150 countries with 11,300 employees worldwide, and promote a healthy work/life balance with numerous wellbeing initiatives.

$125,000–$175,000/yr
US

  • Drive client retention and growth by monitoring satisfaction, identifying upsell opportunities, and ensuring renewals through demonstrated ROI.
  • Guide new clients through successful onboarding and implementation, tailoring strategies to their unique needs.
  • Serve as the primary point of contact for your portfolio of clients, fostering strong, long-term relationships.

DeepJudge is an intelligence layer for legal work, founded by former Google search engineers with PhDs in AI from ETH Zurich. Backed by a $42.2M Series A from Felicis and Coatue, the company is headquartered in Switzerland with a growing team across North America and Europe.

$145,000–$235,000/yr
US

  • Lead global customer marketing function, shaping brand messaging and positioning for LaunchDarkly.
  • Manage customer advocacy and adoption programs, building deep customer relationships.
  • Oversee peer review programs to maintain leader status on platforms like G2 and Gartner.

LaunchDarkly provides a feature management platform that helps developers innovate faster and safely, enabling gradual rollouts and targeted experiences. They are a global, remote-first company that values collaboration, transparency, and diversity.

$185,000–$225,000/yr
US

  • Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities, leading consultative discovery and delivering tailored product demonstrations.
  • Translate complex product and technical concepts for both legal and technical audiences, earning credibility with practicing attorneys and firm leadership.
  • Collaborate with internal teams to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work, unifying data, documents, workflows, and teams into one platform. Fueled by a team of exceptional collaborators, the company's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

US

  • Develop and execute targeted customer marketing programs to drive cross-sell and upsell opportunities within the customer base.
  • Support customer events, webinars, and advocacy initiatives to strengthen long-term partnerships and customer success.
  • Collaborate cross-functionally with sales, product marketing, and operations to measure and optimize campaign performance.

TeamDynamix is a high-growth B2B SaaS company that provides a unified platform for IT service and customer service management. With a 4.8 Glassdoor rating and backing by private equity firms, the company fosters a collaborative, inclusive culture with flat management.

$150,000–$190,000/yr
US Unlimited PTO

  • Drive client success and growth by ensuring high adoption, retention, and expansion of Eve's suite of solutions among law firm clients.
  • Onboard new firms in 90 days or less and maximize product utilization to achieve 90% case/matter usage and 75% feature adoption.
  • Demonstrate value through case studies, contribute to product evolution with client feedback, and maintain 90%+ retention rates.

Eve is redefining legal technology for plaintiff law firms with AI that works across every stage of a case, from intake through resolution. Backed by over $160M from top investors like Spark Capital and A16z, Eve is trusted by over 1,000 law firms and growing 2X revenue quarter over quarter with a world-class team.

US

  • Build and manage retention and expansion marketing programs across the post-sale partner lifecycle.
  • Develop scalable, product-specific lifecycle journeys from welcome to renewal readiness.
  • Use customer health, product usage, and intent signals to identify relevant partner cohorts.

ConnectWise is a global software company that provides community-driven software solutions to technology solution providers, helping over 45,000 partners manage their businesses. With over 3,000 colleagues worldwide, the company fosters an inclusive and positive culture that values unique contributions and encourages innovation.

$60,000–$65,000/yr
US

  • Sell Filevine to clients seeking case management solutions, particularly in the legal vertical.
  • Demonstrate ability to earn business by conveying value propositions and sharing insight that helps prospects evaluate solutions.
  • Guide prospects through purchasing processes, meet timelines, and accurately forecast quarterly and annual performance.

Filevine is a Legal AI company delivering Legal Operating Intelligence for legal work, unifying data, documents, workflows, and teams into one platform. Fueled by exceptional collaborators, Filevine's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

US

  • Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
  • Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
  • Own the customer lifecycle from onboarding to adoption, renewals, and growth.

Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.

$90,000–$110,000/yr
US Unlimited PTO

  • Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value.
  • Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite.
  • Work with customers to understand workflows and configure Eve's solutions to meet their specific needs.

Eve provides AI-powered legal technology for plaintiff law firms, handling cases from intake to resolution. The company is backed by over $160M from top investors and has a team of experienced engineers and operators.

US

  • Write long-form blog articles and resource content for B2B legal tech audiences.
  • Develop monthly customer and prospect email campaigns to support lead generation.
  • Create compelling case studies and landing page copy for product initiatives.

Client develops AI-powered workflow automation software for plaintiff law firms, helping legal teams improve operational efficiency. As it expands marketing efforts, it invests in consistent content to strengthen brand awareness among enterprise and mid-market law firms.

US

  • Own customer outcomes by developing deep understanding and creating success plans.
  • Drive adoption and value through proactive engagement and usage insights.
  • Manage customer health, orchestrate cross-team experience, and build renewal readiness.

Lone Wolf Technologies is a real estate software company. They foster a culture of accountability, collaboration, and continuous improvement with a customer-first mindset.

US

  • Lead complex global accounts as primary post-sale owner, driving retention, renewal, and expansion across geographies.
  • Partner with customers to define business outcomes and develop success plans for adoption and value realization.
  • Drive large-scale customer onboardings and deployments, ensuring execution and accelerated time-to-value.

Thomson Reuters provides trusted content and technology for professionals in legal, tax, accounting, compliance, government, and media. They employ 26,000 people across 70+ countries, with a culture focused on flexibility, inclusion, and continuous learning.

$100,000–$150,000/yr
US 4w PTO

  • Own and build your pipeline through self-sourced outbound and inbound leads in the legal and real estate sectors.
  • Run a disciplined sales cycle from discovery to close, delivering tailored product demos to legal teams.
  • Partner with Legal Solutions Architects and cross-functional teams to shape go-to-market strategy as a founding Austin hire.

Orbital Copilot is an AI assistant for commercial real estate law, accelerating due diligence by up to 70%. Backed by a $60m Series B, the company is trusted by leading law firms and fosters a fast-moving, collaborative culture with real ownership.

US

  • Own the full enterprise sales cycle from prospecting to close.
  • Run discovery sessions and lead product demonstrations for legal and procurement teams.
  • Build pipeline, manage complex opportunities, and consistently exceed revenue targets.

Chamelio is building the legal intelligence infrastructure for modern organizations, helping in-house legal teams manage contract review, negotiation, and workflows. They are a rapidly growing early-stage company with a culture of innovation and collaboration.