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Retention & Growth:
- Monitor client satisfaction and identify upsell opportunities.
- Drive renewals and ensure clients realize ROI.
Client Onboarding:
- Guide new clients through successful implementation.
- Tailor onboarding strategies to meet unique client needs.
Relationship & Project Management:
- Serve as primary point of contact for a portfolio of clients.
- Coordinate cross-functional projects and manage stakeholder expectations.
Training & Issue Resolution:
- Lead engaging training sessions and business reviews.
- Proactively address client concerns and resolve issues.
DeepJudge
DeepJudge is the intelligence layer for legal work, providing enterprise search and AI infrastructure to unlock institutional knowledge for legal teams. Backed by a $42.2M Series A led by Felicis with support from Coatue, the company is headquartered in Switzerland with a growing team across North America and Europe, trusted by leading law firms and Fortune 500 teams.