Customer Marketing Manager

Accountabilities:

• Develop and execute customer lifecycle marketing programs that drive product adoption, expansion opportunities, and customer engagement.
• Own customer email communications, including newsletters, feature announcements, adoption campaigns, and targeted upsell initiatives.
• Build and optimize new customer onboarding programs to accelerate time-to-value and encourage early product adoption.

Requirements:

• Proven experience owning customer marketing, customer advocacy, or lifecycle marketing programs within a B2B SaaS environment.
• Excellent storytelling and writing skills, with the ability to transform customer experiences into compelling marketing assets.
• Strong project management skills with the ability to manage multiple initiatives and deadlines simultaneously.

Benefits:

• Competitive annual salary range of $120,000 – $150,000.
• Unlimited paid time off.
• Remote-first work environment with flexibility across U.S. time zones.