Customer Experience Marketing Manager

Role Overview:

• You will help build and scale marketing strategies that enhance the full customer experience journey, from growth to advocacy.
• You will work closely with cross-functional teams to create connected customer communications and programs.

Key Responsibilities:

• Develop lifecycle marketing strategies across onboarding, engagement, renewal, and retention.
• Manage campaigns, nurture programs, and customer engagement initiatives with strong operational rigor.
• Align with stakeholders to ensure timely, customer-focused messaging and track performance metrics.

What We Offer:

• 21 days of PTO in your first year, plus 11 paid holidays and 2 paid volunteer days.
• 12 weeks paid parental leave for all new parents and six weeks paid sabbatical after six years.
• Comprehensive health, dental, and vision insurance, 401(k) with match, and stock options.