Own the provider lifecycle from sourcing to renewal with clear stage gates and SLAs.
Design provider tiering and build programmatic structures that scale without linear headcount.
Run cross-program operations and flagship programs like MPEAP and verified provider tracks.
OpenRouter provides a unified interface for LLMs, routing billions of tokens monthly to help developers access and optimize AI use across 400+ models and providers. They are a small, fast-moving, remote-first team with a high-ownership culture.
Drive adoption as a trusted strategic advisor, owning relationships with customer accounts and designing adoption programs.
Own the day-to-day customer experience, including check-ins, reporting, and QBRs.
Build and systematize the CS function using AI tools and no-code platforms to automate workflows.
Pinnacle offers Pascal, an AI-powered coaching platform that sits inside the flow of work. They are an early-stage, rapidly growing company focused on driving behavior change at scale.
Lead and develop a team focused on provider-facing initiatives across Provider Experience and Incentives.
Champion the provider perspective and build a provider advocacy function to surface and act on feedback.
Develop reporting and insights using data from multiple systems to drive continuous improvement.
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible globally. Founded in 2013, the company is the world's largest online therapy service with a network of over 30,000 licensed therapists and a diverse team of clinicians, engineers, and business leaders.
Build and own Shift5's sales enablement strategy, including presentations, battle cards, and demos.
Partner with Product and Engineering to translate technical capabilities into compelling customer messaging.
Establish and manage the Growth organization's operating cadence, including pipeline reviews and executive reporting.
Shift5 builds the data platform for onboard operational technology, delivering cybersecurity, predictive maintenance, and compliance for defense and commercial fleets. As a fast-growing startup, they offer a mission-aligned, collaborative culture with uncapped PTO and equity.
Build and maintain partner training content, lead tracking systems, and QBR programs.
Own pipeline reporting and attribution using Salesforce, ensuring accurate referral tracking.
Design communication cadences and enablement materials deployed by Partner Managers nationwide.
Tekmetric is an all-in-one cloud-based platform for auto repair shops, founded in 2017 in Houston. With a culture valuing transparency and innovation, the company has grown to become a leading industry solution with a strong community.
Own engagement for Mazlan free-trial customers, managing accounts from activation to conversion.
Deliver structured onboarding sessions, demos, and tailored workflow guidance to drive adoption.
Proactively identify barriers to adoption and collaborate with Sales to support conversion conversations.
Ideagen provides software that keeps millions of people safe daily, working behind the scenes in industries like aviation, food safety, and healthcare. They have offices worldwide including the US, Australia, Malaysia, and India, and are building a future-ready team embracing AI.
Be the focal point of contact & coordination for customer programs & events with Product Success, including customer onboarding and closed-loop tracking.
Establish a trusted / strategic advisor relationship with each assigned client and drive continued value of our products and services.
Primary ownership and accountability for ensuring customer satisfaction and retention within assigned accounts.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We are building an AI-native culture where technology and talent are unstoppable together.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Lead the Enablement Business Operations function, including Learning Experience Design, governance, reporting, and logistics.
Ensure operational rigor with clear intake processes, prioritization frameworks, and reporting cadences across programs.
Partner with enablement leaders to meet operational needs and champion Samsara's operating principles globally.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to use IoT data for actionable insights. As a recently public company, Samsara fosters a culture of ownership, flexibility, and long-term building, with over 1,000 employees and a focus on improving safety, efficiency, and sustainability.
Build Scribe's enablement function from scratch, including the operating model, tooling, and roadmap across Sales, SDR, and Customer Success.
Design and launch an onboarding program that measurably reduces time to productivity for new GTM hires.
Develop and maintain core sales infrastructure including playbooks, battlecards, and objection handling to ensure consistency.
Scribe provides a Workflow AI platform that automatically captures and optimizes how work gets done. With 94% of the Fortune 500 using it, 45% paying customers, $100M ARR, and 6 million daily active users, the company is a Series C builder culture that holds a high bar, moves fast, and cares deeply about each other and customers.
Lead cross-functional portfolio launch readiness to equip Sales, Customer Success, and Support teams for pipeline growth and product adoption.
Build engaging learning experiences, from live trainings to modular e-learning and certifications, that deepen product knowledge and sharpen field skills.
Create compelling enablement content including playbooks, battlecards, demo scripts, and value messaging that fuels differentiation and field confidence.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. The company is a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
Lead and unify the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM.
Own the Customer Success operating system including service model design, tooling, and performance management.
Drive adoption, retention, expansion, and long-term customer value across all products and regions.
INNERGY transforms the woodworking industry with cloud-based ERP software for custom manufacturers. Founded in 2016, they are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving real-world problems.
Build trusted-advisor relationships with senior marketing and executive leaders to connect Jasper's capabilities to business priorities.
Partner with customers to define measurable success metrics, build multi-quarter success plans, and track progress toward outcomes.
Drive adoption beyond initial deployment by identifying new teams and workflows, and lead organizational change for sustainable AI adoption.
Jasper is the marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. Founded in 2021, Jasper has team members across the U.S., Australia, and France, and is trusted by hundreds of enterprises including nearly 20% of the Fortune 500.
Own the full customer onboarding path from training to adoption, ensuring value understanding.
Continuously monitor customer health risk through frequent outreach and update CRM status.
Partner closely with the Account Director on account planning, QBRs, and expansion strategies.
AudioEye is a digital accessibility company dedicated to eliminating barriers to web content for people with disabilities. The team is composed of passionate problem-solvers driven by purpose and impact, fostering a culture of ownership and collaboration.
Lead the development and execution of enablement initiatives to improve revenue team performance and accelerate onboarding.
Design and deliver scalable enablement programs, leveraging data insights and modern methodologies to drive business outcomes.
Collaborate with sales leaders and cross-functional partners to embed best practices and foster continuous learning.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They are a partner-driven organization that manages applications on behalf of other companies, emphasizing efficient, objective candidate review.
Lead end-to-end ownership of process and technology improvement initiatives across Claims Adjudication BPaaS customers.
Manage complex program planning, delivery, and executive stakeholder communication across multiple client accounts.
Conduct operational assessments and partner with functional leaders to identify inefficiencies and scalability constraints.
HealthEdge provides software and services for healthcare administration, including BPaaS claims operations. The company operates in a remote-first environment and is an equal opportunity employer committed to workforce diversity.
Lead and inspire a high-performing Customer Success team to drive customer satisfaction, retention, and growth.
Collaborate with Sales, Marketing, and Product to create a unified customer ecosystem.
Establish clear goals, KPIs, and processes to optimize team performance and customer success.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With over 900 employees worldwide, they foster a culture of trust, positive intent, and diverse perspectives.
Lead the multi-year Member Care staffing strategy, workforce management, vendor strategy, and AI enablement to scale operations.
Oversee vendor relationships, performance standards, and BPO management to ensure service level and margin goals.
Drive AI and automation roadmap to improve productivity and service delivery, collaborating with cross-functional teams.
Included Health is a healthcare company delivering integrated virtual care and navigation, on a mission to raise the standard of healthcare for everyone. We are a remote-first company with a diverse team and a culture of partnership and transparency.
Orchestrate Engineering, Product, and Design teams to deliver complex initiatives with clear milestones and risk visibility.
Drive disciplined execution against committed milestones, holding teams accountable and surfacing slippage early.
Build lightweight processes and tools that enable teams to define, track, and report on quantitative goals and OKRs.
Omada Health is reverse engineering healthcare delivery, focusing on the space between doctor visits for chronic conditions like obesity and diabetes. The company has served over two million members across 2,000+ employers and health plans, fostering a culture of trust, context, bold action, results, and teamwork.