Source Job

US Unlimited PTO 12w maternity 12w paternity

  • Lead the multi-year Member Care staffing strategy, workforce management, vendor strategy, and AI enablement to scale operations.
  • Oversee vendor relationships, performance standards, and BPO management to ensure service level and margin goals.
  • Drive AI and automation roadmap to improve productivity and service delivery, collaborating with cross-functional teams.

Strategic Planning Workforce Management Vendor Management AI Implementation Data Analysis

20 jobs similar to Director, Staffing Transformation & Operations

Jobs ranked by similarity.

US Unlimited PTO

  • Lead AI-enabled workflow redesign by partnering with business leaders to identify high-value workflows and translate business problems into AI-enabled solutions.
  • Operationalize AI cross-functionally by building repeatable patterns and playbooks, driving adoption and behavior change across the organization.
  • Measure value and scale what works by defining baseline metrics, tracking value realization, and recommending which solutions to scale based on evidence.

HealthEquity aims to save and improve lives by empowering healthcare consumers. They are a mission-driven company with a focus on HSA solutions, committed to diversity and inclusion, and offer a remote-first culture.

$99,900–$125,800/yr
Canada Unlimited PTO

  • Work directly with two co-CEOs on hands-on, high-impact projects.
  • Take ownership of ambiguous problems and drive them to completion.
  • Build staffing and capacity models across delivery teams.

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. The company culture empowers individuals and embraces diversity through its core mission.

Canada

  • Define company strategy and OKRs in partnership with the CEO, translating vision into execution-ready operating models.
  • Embed AI, automation, and agentic tools into core business processes to improve efficiency and scalability.
  • Lead cross-functional executive teams across operations, sales, people, communications, and technology.

Our partner is a high-growth, AI-native organization operating in the real estate technology space. They are a lean, founder-led team building a leading national platform in its category.

$173,200–$303,100/yr
North America Unlimited PTO

  • Lead and develop a team of AI Engineers to design and deploy AI-powered solutions for operations teams.
  • Own the AI for Operations portfolio, including roadmap planning, prioritization, and stakeholder alignment.
  • Drive the design and deployment of agentic AI solutions, copilots, workflow automation, and predictive analytics.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

USA

  • Lead complex, cross-functional HR initiatives from planning through execution.
  • Assess HR workflows and processes to identify opportunities for automation, AI adoption, and operational improvements.
  • Build strong partnerships across HR functions and business stakeholders to drive progress on shared goals.

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers.

US

  • Lead the product strategy and roadmap for enterprise platforms including EMR and operational systems.
  • Drive end-to-end operational efficiency improvements across RCM, scheduling, referrals, and call center operations.
  • Identify and implement AI-driven automation opportunities to reduce cost and improve throughput.

LifeStance Health helps individuals, families, and communities with their mental health needs. As the fastest growing mental health practice group in the country, they cultivate a culture of belonging, empathy, courage, and one team.

$145,000–$195,000/yr
US 4w PTO

  • Lead execution of strategic initiatives including M&A, AI transformation, and enterprise operational priorities.
  • Drive cross-functional coordination and program governance as a strategic partner to executive leadership.
  • Leverage AI-enabled tools to improve visibility, efficiency, and decision-making across programs.

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Over 40,000 companies trust Rithum, and the culture is collaborative, transparent, and inclusive.

US

  • Lead workforce planning and capacity management for all clinical roles, ensuring provider data accuracy and forecasting panel availability.
  • Oversee scheduling and provider availability, optimizing schedules and reducing friction through waitlist management and audits.
  • Monitor operational KPIs and build dashboards to predict demand shifts and inform staffing decisions.

FamilyWell Health is an AI-enabled mental health start-up delivering therapy, psychiatric consultation, and coaching to patients across multiple states. They are a high-growth startup in the women's mental health space, building systems and structures for scalable operations.

US Unlimited PTO

  • Serve as the strategic People Partner for Product, Engineering, and Operations, partnering with leaders on talent strategy, organizational design, and workforce planning.
  • Build trusted partnerships with leaders, embed in business rhythms, and navigate employee relations with sound judgment and a balance of business needs and employee experience.
  • Champion AI adoption and change management, using data and automation to build scalable programs and improve organizational effectiveness.

Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey through trusted eligibility, real-time coverage insights, and prescribing tools. Formed through the merger of three companies and backed by strong market momentum, the mission-driven team operates at the intersection of software and healthcare to reduce friction and improve access.

US 4w PTO 12w maternity 12w paternity

  • Own the ongoing internal AI strategy, operating model, and investment priorities for capabilities across the company.
  • Set product direction for the internal knowledge layer and reusable AI skills, partnering with engineering and data teams on delivery.
  • Establish standards, governance, and trust models with security, legal, and the AI Governance Committee to ensure safe, fast employee workflows.

Aledade empowers independent primary care practices to thrive in value-based care through innovative technology. Founded in 2014, the company has become the largest network of independent primary care in the country, with over 2,000 employees, and fosters a collaborative, inclusive, and remote-first culture.

Global

  • Leading the People Ops Manager and HRBP team to execute the people roadmap and ensure high-quality HR partnership.
  • Owning performance management, employee experience, talent development, and compliance across the company.
  • Representing the People function in cross-functional threads and managing complex employee relations as a senior escalation point.

Deepgram is a leading platform for real-time voice AI APIs serving over 200,000 developers and 1,300+ organizations. Backed by a Series C, the company has processed over 50,000 years of audio and expects an AI-first mindset from all employees.

Global

  • You'll design Better Health's AI-native operating model, identifying where AI creates leverage and redesigning workflows around it.
  • You'll partner across departments to build systems, workflows, and governance that enable scaling faster than headcount.
  • Your goal is to build integrated AI capabilities as an operating model, not disconnected point solutions.

Better Health helps healthcare companies redesign operations using AI to scale efficiently. They are a company focused on building an AI-native operating model, with a culture of systems thinking and cross-functional collaboration.

$135,000–$165,000/yr
US Unlimited PTO

  • Design, build, and ship AI solutions to automate workflows and enhance deliverables.
  • Own the full lifecycle of deployed AI solutions including maintenance and reliability.
  • Manage and develop early-career talent while partnering with cross-functional teams.

Wpromote is a digital marketing agency that pushes the boundaries of marketing. It has a remote-first culture, is recognized as a Best Place to Work, and prioritizes work-life balance and inclusion.

EU

  • Lead one of three delivery lanes of AI initiatives at Redcare: Forward deployed AI engineering.
  • Support your team members in driving transformation via stakeholder management and removing obstacles.
  • Work 50% hands-on overseeing automation tasks and standardization initiatives to accelerate onboarding.

They are Europe's No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired.

$330,000–$330,000/yr
Americas

  • Develop and communicate an AI strategy with wide organizational alignment, building an iterative roadmap of AI transformation initiatives.
  • Own the AI transformation operating cadence, including meeting rhythms and reporting forums, while partnering with Engineering on tooling operations.
  • Build an AI learning program and measurement framework, infusing the organization with insights into AI developments and fostering cross-functional adoption.

Change.org is the world's largest platform for democracy, building an operating system for modern democracy by leveraging AI to give people a greater voice, personalize voter guides, and bring people across the political spectrum together. They are expanding a talented team at the intersection of technology and social impact, focused on building healthier democracies globally.

Global

  • Lead, coach, and develop a team of Studio Operations professionals fostering accountability and continuous improvement.
  • Own workforce planning, staffing, utilization, and capacity across multiple Business Units ensuring efficient operations.
  • Partner with Studio Leaders, Project Managers, and cross-functional teams to resolve operational issues and improve execution.

Superside is the leading AI-powered creative company that helps over 500 ambitious brands get great creative concepts done at scale. Fully remote with over 700 team members across 60+ countries and 13 timezones, the company fosters a high-performance, low-ego culture.

$175,000–$195,000/yr
US

  • Serve as primary liaison between Qualified Health and assigned healthcare clients, managing partnerships and ensuring successful project execution.
  • Lead client meetings, coordinate action items, and facilitate data integration processes to deliver AI solutions.
  • Identify new use cases, develop product requirements, and build strong client relationships to drive value.

Qualified Health is redefining what's possible with Generative AI in healthcare by providing infrastructure for safe AI governance and healthcare-specific agent creation. They are a fast-growing, mission-driven startup backed by premier investors, working alongside leading health systems.

Canada

  • Own end-to-end AI system layer across product and platform.
  • Drive shift from AI-powered features to AI-powered business operations.
  • Lead ~30 engineers across 4-6 teams to build intelligent workflows.

Jobber helps small home service businesses like plumbers and landscapers manage their operations through technology. With over 250,000 businesses on the platform, Jobber fosters a supportive, diverse culture focused on impact.

$70,000–$115,000/yr
US

  • Lead strategic staffing initiatives and workforce planning across multiple teams, aligning resources with business priorities.
  • Partner with senior executives to optimize staffing decisions, utilization goals, and employee development plans.
  • Maintain staffing dashboards and reports, ensuring data accuracy and driving process improvements.

This position is listed on behalf of a partner company that manages all applications and next steps. The partner organization is a mission-driven consulting firm focused on shaping workforce strategy and deploying talent in a dynamic environment.

$151,500–$200,500/yr
US Unlimited PTO

  • Develop and execute a transformational third-party risk strategy integrating cybersecurity, privacy, resiliency, and AI risks into enterprise goals.
  • Design policies, standards, and scalable processes to streamline third party intake, risk assessments, and continuous monitoring.
  • Establish meaningful KRIs, KPIs, dashboards, and management routines to demonstrate program effectiveness and reduce third-party risk.

HealthEquity is a healthcare technology company with a mission to save and improve lives by empowering healthcare consumers. The company is a large, publicly traded organization with a culture of innovation, collaboration, and continuous improvement.