Senior Program Manager, People Programs & AI

Gainsight

Remote regions

USA

Benefits

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HR Program & Transformation Management:

  • Lead complex, cross-functional HR initiatives from planning through execution.
  • Develop project plans, timelines, governance structures, risk mitigation plans, and success metrics for enterprise HR programs.
  • Coordinate stakeholders across multiple HR functions to drive alignment, accountability, and execution.

AI Enablement & Process Optimization:

  • Assess HR workflows and processes to identify opportunities for automation, AI adoption, and operational improvements.
  • Partner with HR teams to map current-state and future-state processes.
  • Research emerging AI tools, capabilities, and industry practices relevant to HR.

Stakeholder Management & Collaboration:

  • Build strong partnerships across HR functions and business stakeholders.
  • Influence without direct authority to drive progress on shared goals.
  • Translate complex concepts into clear communications and actionable plans.

Gainsight

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers.

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