Own workforce capacity modeling and forecasting based on user growth and care delivery expectations.
Collaborate with Care leadership to define productivity metrics and resourcing strategy.
Partner with Marketing and Product to anticipate needs and proactively plan staffing.
WellTheory is a digital health company that helps people with autoimmune conditions manage their health through personalized care, nutrition guidance, and coaching. The company has a team of over 60 employees and fosters a remote, mission-driven culture focused on member well-being and reducing employer healthcare costs.
Lead execution and optimization of integrated clinical service operations across behavioral health, pharmacy, and nursing service lines.
Oversee workforce planning, capacity management, and performance tracking against key clinical and operational metrics.
Manage unit economics and translate growth strategies into operational roadmaps for new markets and payer partnerships.
Our partner is a mission-driven, high-growth healthcare organization focused on improving outcomes for complex patient populations through coordinated, value-based care. They operate in a fast-paced, remote-first environment with a strong focus on professional growth and cross-functional collaboration.
Manage client and provider rescheduling needs to optimize clinician availability.
Input scheduling changes and oversee staffing substitutions with high attention to detail.
Audit CentralReach codes and PTO usage for accurate payroll and utilization tracking.
Kind Behavioral Health provides Applied Behavior Analysis (ABA) services to improve the lives of children with autism. It is a rapidly growing organization that values thinking big, having fun, doing good, and being kind.
Lead a high-performing team responsible for scheduling, patient communications, and call center operations.
Develop scalable workflows and monitor operational KPIs to ensure operational excellence.
Partner cross-functionally with clinical, product, and operations teams to improve patient experience and drive continuous improvement.
Heartbeat Health is revolutionizing cardiovascular care delivery with a remote-first, high-autonomy team. They are a small, lean, and mission-driven company focused on improving patient experience through operational excellence.
Lead optimization execution by creating and managing schedules, executing intraday management, and monitoring KPIs.
Protect workforce sustainability by minimizing labor costs, ensuring adherence to budgets, and reducing burnout and attrition.
Anticipate business needs by developing accurate demand forecasts, building capacity models, and identifying staffing gaps.
We are a leading healthcare technology company specializing in payment integrity and subrogation solutions. We are building a fast-growing team that thrives in a startup environment, looking for curious, resourceful problem-solvers.
Collaborates with charge nurses to assess staffing needs and allocate resources according to clinical guidelines and collective bargaining agreements.
Performs timekeeping activities for approximately 4,000 employees, including entries, adjustments, and Kronos reporting.
Requires flexibility to cover all shifts, including weekends and holidays, and on-call coverage as needed.
OHSU is Oregon's only public academic health center, providing patient care, leading groundbreaking research, and training future healthcare professionals. As Portland's largest employer, it offers opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Lead short-term scheduling for frontline teams, including shift planning and real-time adherence.
Develop and monitor key performance metrics such as adherence, occupancy, and shrinkage.
Leverage AI and automation tools to maximize output quality and efficiency.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health using an AI-native platform. They reach more than 170 million people worldwide and foster an outcome-driven, AI-fluent culture.
Drive systems efficiency and workflow design across the Coaching Department.
Oversee the Coach Training Academy and onboarding pipeline.
Develop data tools and dashboards to track performance trends.
InStride Health is a digital health company that delivers specialty anxiety and OCD care for children, teens, and families. They are a mission-driven team expanding access to evidence-based care and improving treatment outcomes.
Lead, coach, and develop a team of Studio Operations professionals fostering accountability and continuous improvement.
Own workforce planning, staffing, utilization, and capacity across multiple Business Units ensuring efficient operations.
Partner with Studio Leaders, Project Managers, and cross-functional teams to resolve operational issues and improve execution.
Superside is the leading AI-powered creative company that helps over 500 ambitious brands get great creative concepts done at scale. Fully remote with over 700 team members across 60+ countries and 13 timezones, the company fosters a high-performance, low-ego culture.
Lead a team to ensure timely and high-quality workforce planning, scheduling, and forecasting across the contact center.
Oversee WFM system maintenance, technical issue resolution, and training on best practices.
Drive data-driven decisions through analytics, reporting, and performance trend identification.
Navitus is a pharmacy benefit manager (PBM) that aims to remove cost from the drug supply chain to make medications more affordable. The company fosters a diverse, creative, and growth-oriented environment for its team members.
Lead the multi-year Member Care staffing strategy, workforce management, vendor strategy, and AI enablement to scale operations.
Oversee vendor relationships, performance standards, and BPO management to ensure service level and margin goals.
Drive AI and automation roadmap to improve productivity and service delivery, collaborating with cross-functional teams.
Included Health is a healthcare company delivering integrated virtual care and navigation, on a mission to raise the standard of healthcare for everyone. We are a remote-first company with a diverse team and a culture of partnership and transparency.
Support workforce management setup, scheduling, analysis, and forecasting to meet service levels.
Conduct data validation, monitor volume demand in real time, and adjust staffing as needed.
Create agent schedules, prepare reports, and develop training materials for policies and procedures.
Lumicera Health Services is a specialty pharmacy that focuses on transparency and stewardship to optimize patient well-being. The company fosters a creative and diverse work environment.
Drive high-priority cross-functional initiatives from strategy through execution, spanning clinical operations, commercial growth, and revenue cycle.
Translate executive strategy into structured plans, align senior stakeholders, and anticipate risks before they become blockers.
Build analytical models, operational metrics, and business cases to equip leadership with data-driven decision-making.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. As a Series C company scaling nationally, they foster a culture of heart, smart work, humility, and community.
Manage a team of 6+ and serve as primary operations liaison for the clinical team.
Develop and implement SOPs, manage quality assurance metrics, and handle escalated patient cases.
Analyze data to inform decisions, support headcount planning, and represent Lyra with external organizations.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through an AI-powered platform.
Provides visionary leadership and strategic direction for care coordination and service delivery teams.
Drives transformational initiatives to scale operations, enhance quality, and improve patient outcomes.
Uses data analytics and key performance indicators to monitor program effectiveness and guide evidence-based decision-making.
WellSky is a technology company that provides software, analytics, and services for intelligent, coordinated care across health and community care. The company fosters a culture of independent thinking, collaboration, and innovation, with a focus on improving outcomes and lowering costs.
Lead and manage the scheduling team to maximize authorized ABA therapy hours for each client.
Monitor workflows, analyze data, and optimize processes to hit target utilization rates.
Collaborate with clinicians, BCBAs, and families to close gaps between authorized and delivered hours.
Finni Health is a mission-driven behavioral health company focused on providing ABA therapy services to children and families. They are a fast-growing team scaling their operations to improve behavioral health care access in New Mexico.
Develop and maintain workforce forecasts, schedules, and real-time queue management.
Monitor AI-assisted support tools and analyze workforce metrics.
Partner with support leaders to improve operational strategies and staffing.
Our partner is a fast-paced customer support operation that leverages data-driven insights and AI tools to optimize service levels. They operate in a remote-first environment with a collaborative, supportive team culture.
Oversee intraday management of scheduling and real-time workload to meet service level goals.
Develop the WFM team and collaborate with department managers on staffing and efficiency strategies.
Lead staffing reviews and balance workloads between weekly scheduling and daily operations.
Lumicera Health Services is an innovative specialty pharmacy focused on transparency and stewardship. They foster a creative and diverse work environment as part of Navitus.
Airalo is the world's first eSIM store, helping people connect in over 200+ countries and regions. Our team is spread across 50+ countries and six continents, and we are an equal-opportunity environment committed to diversity and inclusion.
Manage operational workflows supporting patients, providers, and imaging centers throughout the imaging journey.
Resolve operational inquiries by leveraging internal resources, standard operating procedures, and sound judgment.
Identify opportunities to improve operational efficiency by sharing feedback and partnering with leaders across Operations, Product, and Engineering.
Covera Health improves healthcare by making diagnoses more accurate through clinical expertise and AI. Backed by Insight Partners, the platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers and three of the five largest national health plans.