Director, Outbound Product Management

What you get to do in this role:

• Be the focal point of contact & coordination for customer programs & events with Product Success.
• Develop a deep understanding of customer use cases and success outcomes.
• Establish a trusted / strategic advisor relationship with each assigned client.

To be successful in this role you have:

• 13+ years of experience in customer-facing roles such as Solution Architect, Technical Consultant, or Customer Success.
• Strong Telecom domain and industry knowledge.
• Fanatical about customer success and tenacious at driving long-term customer value.

Additional Information:

• Work personas include flexible, remote, or required in office.
• Must be able to travel up to 25% annually.
• Equal opportunity employer.