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About the Role:
- This role sits at the intersection of Product, Engineering, Customer Success, and Operations.
- You will help scale the development and delivery of our software platform.
- You will be equal parts product manager and product operations expert.
Responsibilities:
- Conduct customer research and feedback management.
- Own product operations, delivery, and documentation.
- Lead customer onboarding, training, and support.
About You:
- You are a builder at heart with exceptional organizational skills.
- You thrive in fast-moving startup environments and bring structure to ambiguity.
- You have 3-7+ years of experience in Product Operations or Product Management.
KaiPod Learning
KaiPod Learning operates a network of microschools across 21 states, partnering with educators to start their own schools and building the operating system to power them. They are backed by top-tier investors and are the fastest growing network of their kind, with a bold vision to connect 1 million students globally.