Senior Manager, Customer Marketing
Benefits
Unlimited PTO
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About the Role:
- Build the customer marketing function from the ground up.
- Turn customers into proof, advocates, and references.
- Drive case studies and customer-first content.
What You'll Do:
- Own strategy, budget, and reporting for customer marketing.
- Launch Jump Club, advisory boards, and advocacy programs.
- Partner with Sales and CS on references and lifecycle.
About You:
- 5+ years scaling customer marketing in B2B software.
- Creative, cross-functional influence, and direct communication.
- Financial services experience is a plus.
Benefits:
- Uncapped PTO, equity, and full medical coverage.
- Workspace stipend, 401(k), and commuter savings.
Jump
Jump provides an AI assistant that helps financial advisors automate client meeting cycles and workflows, turning data into compliant outputs. They lead their category in market share and customer satisfaction, with a culture of high velocity, world-class execution, and direct, kind communication.