Manage customer launch and campaign programs, creating content and coordinating approvals across Marketing, Sales, and Customer Success.
Lead customer engagement, Voice of the Customer, and lifecycle communications to support retention and expansion.
Track program performance with dashboards and reports, partnering with Sales and Customer Success on customer advocacy.
Knox Systems operates the largest Federal DoW managed cloud, building and operating secure cloud and AI environments for U.S. government missions. The company is purpose-driven with a high-impact culture emphasizing speed, rigor, and trust.
Establish and grow Panopto's customer marketing function, building scalable programs that turn customer success into compelling proof and drive retention and expansion.
Own customer storytelling and advocacy, sourcing case studies, testimonials, video stories, and quantified outcomes to support marketing and sales.
Partner with cross-functional teams across Product Marketing, Customer Success, Sales, and Marketing Ops to deliver lifecycle campaigns, reference programs, and measurable customer engagement.
Panopto is a video knowledge management platform that helps businesses and universities improve training, teaching, and knowledge sharing. The company is a remote-first, global team with over 1,600 institutional customers, 11 million end users, and offices in Pittsburgh, London, Hong Kong, Singapore, and Sydney.
Build a customer advocacy engine from the ground up, including advisory boards and reference programs.
Establish a predictable cadence for case studies, testimonials, and video content.
Drive go-to-market growth by bringing customer proof points into sales and marketing.
They are a healthcare AI company focused on turning customer outcomes into growth. The culture is high-growth and startup-oriented, with an emphasis on customer advocacy and regulated industry experience.
Plan and execute customer campaigns for product launches and adoption.
Own customer advocacy, Innovation Council, webinars, and customer newsletter.
Partner with Lifecycle Marketing, Product Marketing, and GTM to drive engagement.
Absorb Software is a global AI-driven learning platform provider, helping organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, Absorb fosters a caring, collaborative culture focused on innovation and continuous learning.
Own the APJ customer story, reference, and proof library to support pipeline and revenue goals.
Build and nurture trusted relationships with customer advocates, turning their successes into compelling narratives.
Partner with sales, marketing, and global teams to align advocacy initiatives with regional and global priorities.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With more than 50 million registered users and over half of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and AI adoption.
Build a customer advocacy and community function from the ground up.
Turn customer outcomes into stories, references, and relationships.
Support growth across the business by integrating customer proof points into marketing and sales.
A Series B healthcare AI company leveraging artificial intelligence to improve healthcare outcomes. As a high-growth startup, it emphasizes customer outcomes, innovation, and building relationships with executive-level customers.