Source Job

$180,000–$200,000/yr
US

  • Build a customer advocacy and community function from the ground up.
  • Turn customer outcomes into stories, references, and relationships.
  • Support growth across the business by integrating customer proof points into marketing and sales.

Customer Marketing Advocacy Product Marketing Salesforce

19 jobs similar to Director of Customer Advocacy

Jobs ranked by similarity.

US Unlimited PTO 16w maternity 16w paternity

  • Own the customer proof engine end to end, from story sourcing through legal approval to publication.
  • Drive Customer Advisory Boards and post-sale on-site programs that turn customers into advocates.
  • Deploy proof into demand and measure behavior change within strategic accounts.

Jasper is a marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. Founded in 2021, Jasper has team members across the U.S., Australia, and France, and is trusted by hundreds of enterprises including nearly 20% of the Fortune 500.

  • Own the APJ customer story, reference, and proof library to support pipeline and revenue goals.
  • Build and nurture trusted relationships with customer advocates, turning their successes into compelling narratives.
  • Partner with sales, marketing, and global teams to align advocacy initiatives with regional and global priorities.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With more than 50 million registered users and over half of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and AI adoption.

$181,000–$239,000/yr
US Unlimited PTO

  • Lead and coach a team of Revenue Architects to drive enterprise customer value and adoption.
  • Architect AI-driven workflows that modernize revenue operations and accelerate time-to-value.
  • Partner with executives in financial services and healthcare to deliver measurable revenue outcomes.

Gong provides an AI-powered Revenue Intelligence platform that helps revenue teams win by unifying data, insights, and workflows. Trusted by over 5,000 companies, Gong's culture values innovation, transparency, and making a visible impact.

$155,000–$185,000/yr
US Canada

  • Lead a team of two marketers focusing on acquisition and customer marketing, setting strategy and coaching.
  • Own full-funnel growth including SEO/AEO, ABM/ABX, and expansion revenue, using AI tools daily.
  • Manage customer touchpoints, advocacy programs, and track performance metrics for upsell/cross-sell.

ClearGov builds a financial operating platform for U.S. local governments and school districts, helping them plan, budget, and report finances. With over 2,000 public sector organizations using ClearGov, the company values transparency, empathy, collaboration, honor, and connection in a remote, flexible work environment.

$170,000–$170,000/yr
Global

  • Own post-sale customer experience and retention across global accounts.
  • Build training and adoption programs that drive product usage.
  • Identify expansion opportunities and partner with Sales on upsell motion.

SimpleTrials provides a configurable CTMS and eTMF platform for clinical trial teams worldwide. They are a growth-stage SaaS company with double-digit growth, a committed team, and customers across the US, Europe, and APAC.

$80,000–$80,000/yr
APAC EMEA Unlimited PTO

  • Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
  • Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
  • Act as a trusted advisor, own escalations, and advocate for customers internally.

Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.

$140,000–$150,000/yr
US Unlimited PTO

  • Spearhead a customer-centric approach to help Americas customers achieve measurable outcomes with SugarCRM.
  • Foster deep customer relationships and drive customer value through adoption and expansion motions.
  • Strategize and implement initiatives for enhancing customer retention and precision selling adoption.

SugarAI is redefining CRM for the age of AI by turning fragmented customer and revenue signals into clear, prioritized action. Their global team is united by a shared commitment to impact, ownership, and continuous growth.

$175,000–$200,000/yr
US 3w PTO

  • Own the Customer Zero program end-to-end, setting roadmap and outcomes for running Celigo on Celigo.
  • Drive internal adoption of Celigo's AI-powered platform and feed product insights back into the roadmap.
  • Be the external face of Celigo's internal use, enabling Sales and Marketing with reference stories.

Celigo is a modern Integration and Automation Platform (iPaaS) that empowers companies to integrate, automate, and optimize processes with AI-driven technology. It is a high-growth, inclusive, remote-first company known for its collaborative culture and recognition as a Gartner Customers' Choice.

$175,000–$200,000/yr
US

  • Manage a portfolio of 40 mid-market and enterprise accounts, driving adoption, retention, and expansion.
  • Own customer onboarding, renewals, and proactive risk management using data-driven insights.
  • Act as the voice of the customer and collaborate cross-functionally to improve the product experience.

The company provides a rapidly evolving SaaS product that helps sales teams streamline their revenue workflows. It is an early-stage or rapidly growing organization with a fast-paced, dynamic culture.

US

  • Lead trusted client partnerships and integrated marketing initiatives in a healthcare communications environment.
  • Serve as a senior client partner, shaping brand priorities and strategic marketing plans.
  • Oversee account health, budgets, resources, and cross-functional teams to deliver impactful programs.

They provide integrated marketing and communications solutions for healthcare clients, helping shape brand strategies and audience-focused programs. They foster a collaborative, inclusive workplace that values growth, professional development, and diverse perspectives.

$1,200–$1,800/mo
US

  • Onboard new customers and guide them through the product to drive early adoption and success.
  • Manage ongoing customer relationships across email, phone, and chat, resolving issues and coordinating internally.
  • Track customer health metrics, identify upsell opportunities, and maintain CRM records to surface insights.

The company is an early-stage AI recruiting platform that helps hiring teams manage and optimize their recruiting processes. It is a small, customer-focused startup that values long-term partnerships and proactive customer success.

$145,000–$165,000/yr
US

  • Lead Hello Heart's strategic accounts with end-to-end ownership of client lifecycle for Fortune 500 clients, including adoption, retention, and growth.
  • Build C-Suite relationships, influence senior stakeholders, and present the Hello Heart value proposition.
  • Own renewals, revenue retention, and growth while using AI tools to improve productivity and workflows.

Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.

$60,000–$100,000/yr
US Canada Unlimited PTO

  • Own the full sales cycle from outbound prospecting to close, building relationships and demonstrating Prompt.io's value.
  • Draft proposals, execute demos, and meet or exceed quarterly revenue goals in a remote environment.
  • Represent the company at conferences and events, and provide customer feedback to improve products and processes.

Prompt.io is a non-partisan winning and influence engine that helps organizations engage and activate supporters through texting, voice, and engagement tools. As a growing tech company, it values ownership, initiative, and high-EQ individuals who thrive in a remote culture.

$68,742–$109,989/yr
US

  • Manage a book of global, complex customers to drive adoption and growth.
  • Perform adoption analysis and lead joint planning to increase product value.
  • Drive customer advocacy by aligning cross-functional teams to resolve issues.

Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.

$60,000–$75,000/yr
Canada Unlimited PTO

  • Drive adoption of AI agent-based workflows across customer accounts, guiding customers from manual processes to autonomous execution.
  • Lead customer engagements including discovery sessions, workshops, webinars, and value realization reviews to achieve measurable outcomes.
  • Collaborate with Customer Success, Product, Sales, and Delivery teams to develop adoption frameworks and enablement resources.

This role is listed by Jobgether on behalf of a partner company specializing in AI-powered workflow adoption. The company offers a collaborative, cross-functional environment with distributed teams and a focus on customer success.

US

  • Own success and health for a portfolio of Automotive customers, driving adoption and mitigating churn.
  • Partner with customers to maximize value, identify upsell and cross-sell opportunities, and secure renewals.
  • Act as a trusted advisor and customer advocate, conducting check-ins and solving challenges proactively.

Podium brings AI Employees to local businesses to turn every conversation into revenue. Trusted by 60,000+ businesses, Podium has crossed $100M in AI Agent ARR and deploys 10,000 AI employees, with a culture focused on growth and high standards.

$104,700–$172,800/yr
North America

  • Design and operate scaled digital customer engagement programs driving adoption, health, and gross revenue retention.
  • Own the digital customer journey from onboarding through renewal with scalable plays and campaigns.
  • Partner with CSMs, Product, and Marketing to translate customer signals into action.

ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.

North America 3w PTO

  • Own Customer Success and Support end-to-end: team structure, staffing, and comp plans.
  • Design customer-tiering and coverage models to scale 2,100+ accounts.
  • Partner with Sales, Product, and Engineering to drive retention and expansion.

GC AI is the legal intelligence platform built for in-house legal teams and companies. With 2,100+ customers, an 80 NPS, and a culture of ownership and customer obsession, the company is scaling rapidly.

US Unlimited PTO

  • Lead, coach, and develop a team of Customer Success Managers supporting scaled customers.
  • Own the digital Customer Success strategy, including 1:many programs like office hours, town halls, and email campaigns.
  • Drive retention, renewals, and growth for the scaled portfolio while using data to improve engagement.

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. The company fosters a culture of meaningful work, genuine care, and professional growth, where employees are free to show up as their full selves.