Build and manage an editorial roadmap aligned with GSG's priorities, deciding which stories to tell, for whom, and in what format.
Research, interview, write, and edit thought leadership, market perspectives, client stories, case studies, and campaign assets.
Create a repeatable process for identifying customer outcomes and proof points, then develop a bench of client references and advocates.
Grant Street Group builds software that helps government agencies deliver critical financial and public services. It is a growing organization that rewards teamwork, professional excellence, and individual responsibility.
Build and manage Jumio's customer communication calendar and lifecycle email programs.
Establish a structured advocacy program for references, case studies, and speakers.
Develop and manage Jumio's Customer Advisory Board and customer-facing events.
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering, and other financial crimes. As a leading provider of identity verification, eKYC, and AML solutions, we are expanding our global team to meet strong client demand across various industries.
Own governance and scaling of the customer enablement content library, auditing what exists and setting standards.
Build repeatable frameworks for content creation, review, versioning, and retirement across teams.
Partner with CSMs, Product, Sales, and Marketing to align customer-facing content with the customer journey.
Datarails is a global, AI-powered FinanceOS company helping finance teams transform the way they work. With approximately 350 employees worldwide, we're building the next generation of finance technology where innovation, collaboration, and customer success go hand in hand.
Own Solink's category narrative and brand point of view, partnering with Product Marketing and executives.
Build and manage the editorial calendar and own the quality bar across owned channels.
Run the speaker and influencer program and turn content into sales enablement assets.
Solink provides a cloud-based platform that transforms video into real-time operational insights for security and efficiency. Trusted by over 30,000 locations across 32+ countries, it values urgency, quality, teamwork, and trust.
Own success and health for a portfolio of Automotive customers, driving adoption and mitigating churn.
Partner with customers to maximize value, identify upsell and cross-sell opportunities, and secure renewals.
Act as a trusted advisor and customer advocate, conducting check-ins and solving challenges proactively.
Podium brings AI Employees to local businesses to turn every conversation into revenue. Trusted by 60,000+ businesses, Podium has crossed $100M in AI Agent ARR and deploys 10,000 AI employees, with a culture focused on growth and high standards.
Own the Stello story and pipeline: positioning, the website, case studies, content, and campaigns that fill the sales calendar.
Build in public with AI tools like Claude Code and Cursor to create demos, internal tools, and prototypes.
Speak to buyers and measure everything: explain AI agents to operations, finance, and IT leaders while tracking which channels create pipeline.
Stello is an AI transformation firm that builds AI agents to take over operational workflows for mid-market and enterprise companies. We are a small team that reviews each other's work, shares what we learn, and helps when a teammate is stuck.
Own the Customer Zero program end-to-end, setting roadmap and outcomes for running Celigo on Celigo.
Drive internal adoption of Celigo's AI-powered platform and feed product insights back into the roadmap.
Be the external face of Celigo's internal use, enabling Sales and Marketing with reference stories.
Celigo is a modern Integration and Automation Platform (iPaaS) that empowers companies to integrate, automate, and optimize processes with AI-driven technology. It is a high-growth, inclusive, remote-first company known for its collaborative culture and recognition as a Gartner Customers' Choice.
Design and operate scaled digital customer engagement programs driving adoption, health, and gross revenue retention.
Own the digital customer journey from onboarding through renewal with scalable plays and campaigns.
Partner with CSMs, Product, and Marketing to translate customer signals into action.
ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.
Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
Act as a trusted advisor, own escalations, and advocate for customers internally.
Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.
Lead a team of two marketers focusing on acquisition and customer marketing, setting strategy and coaching.
Own full-funnel growth including SEO/AEO, ABM/ABX, and expansion revenue, using AI tools daily.
Manage customer touchpoints, advocacy programs, and track performance metrics for upsell/cross-sell.
ClearGov builds a financial operating platform for U.S. local governments and school districts, helping them plan, budget, and report finances. With over 2,000 public sector organizations using ClearGov, the company values transparency, empathy, collaboration, honor, and connection in a remote, flexible work environment.
Own product-level positioning and messaging for platform areas, set launch strategy, and drive cross-functional launches end to end.
Build customer proof and enablement for sales, CS, and partners, using AI to scale content creation and distribution.
Serve as market and competitive expert, turning insights into actionable positioning and content that drives adoption.
Thanx is a loyalty and guest engagement platform for restaurants, unifying loyalty, digital ordering, and marketing automation. Backed by elite investors including Sequoia Capital, the company has raised over $30M and fosters an AI-native culture with strong employee tenure and core behaviors like Think Boldly and Execute Reliably.
Lead a team of Customer Engineers accountable for customer health, retention, and expansion outcomes.
Coach and develop Customer Engineers through feedback, performance management, and individual development plans.
Run the operational cadence, including account reviews, pipeline syncs, escalation triage, and AI adoption.
Pendo is a product analytics and digital adoption platform founded to improve software experiences. It is a fast-growing startup backed by leading investors, with a hybrid culture and values like 'Bias to Act' and 'The Team is Pendo'.
Own the customer's renewal, usage, and adoption of Kenect product features.
Identify, strategize and execute account expansions, feature upsells and cross-sales.
Deliver group and individual user informational and training sessions about Kenect features.
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. They are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.
Work target accounts from signal to conversation using AI-assisted research and tailored outreach.
Activate Signal Intelligence across cold calls, voicemails, manual email, and LinkedIn.
Follow up thoughtfully, create lightweight proof like Looms, and convert engagement into qualified pipeline.
JumpSeat is a B2B growth agency and advisory helping go-to-market teams turn non-obvious signals into outreach that earns a response. It's a small, hands-on team where you'll work directly with the CEO.
Manage a book of global, complex customers to drive adoption and growth.
Perform adoption analysis and lead joint planning to increase product value.
Drive customer advocacy by aligning cross-functional teams to resolve issues.
Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.
Own positioning and messaging for HRIS, People Analytics, and CHRO buyers.
Create high-quality content, launches, and demand-gen experiments to build qualified pipeline.
Work directly with Sales, customers, and leadership to turn technical products into compelling business narratives.
Aragorn is building a People Data Platform that puts HR in control of its own data, integrating capabilities for HR integrations, workforce analytics, and AI agents. The company is an early-stage, builder-oriented environment where you'll work directly with the CEO, Product, Sales, and customers to shape market narratives.
Own one AI agent end to end: discovery, first implementations, and roadmap.
Spend significant time on-site with credit union executives shaping products and driving go-lives.
Collaborate with AI PMs and commercial counterparts to decide where agents launch and scale.
Clutch is a vertical SaaS company building AI agents for credit unions, helping them become fintech lenders. It is a small, senior team backed by Andreessen Horowitz with a high-ownership, low-process, and AI-forward culture.
Define the strategy and roadmap for customer lifecycle marketing focused on consumption-based offerings.\n- Develop digital-first programs to accelerate time-to-value and increase product usage, especially for API solutions.\n- Measure impact through metrics like consumption revenue and product utilization, iterating based on results.
AlphaSense provides AI-driven market intelligence and search to help sophisticated companies make decisions. With over 2,000 employees and 6,000 enterprise customers, the company values innovation and collaboration in a fast-paced environment.
Own the full CRM lifecycle: onboarding, conversion, repeat purchases, retention, and reactivation.
Use behavioral data to uncover growth opportunities and run experiments that scale.
Collaborate with Product, Data, Engineering, and Creative to build the CRM playbook.
EverAI builds the world's largest AI companionship platform, with 50M users and EverGuard moderation. We are a passionate remote team of ~100, led by founders with 0-to-IPO experience.
Lead Hello Heart's strategic accounts with end-to-end ownership of client lifecycle for Fortune 500 clients, including adoption, retention, and growth.
Build C-Suite relationships, influence senior stakeholders, and present the Hello Heart value proposition.
Own renewals, revenue retention, and growth while using AI tools to improve productivity and workflows.
Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.