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About Us:
- Kenect is a leading AI-powered texting and reputation management platform.
- Used by 10,000+ dealerships and service businesses across North America.
- We’re a fast-growing, mission-driven team building technology that strengthens human connection.
What you will be doing:
- Own the customer's renewal, usage, and adoption of Kenect product features.
- Identify, strategize and execute account expansions, feature upsells and cross-sales.
- Deliver group and individual user informational and training sessions about Kenect features.
Skills & Qualifications:
- 3+ years of Enterprise Customer Success experience in a SaaS or software company.
- Ability to manage a large portfolio of clients with amazing task and time management.
- Experience upselling and expanding a book of business.
Kenect
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. They are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.