Source Job

• Lead the engineering team responsible for Scheduling, guiding technical decisions and delivering customer improvements.
• Shape technical direction by working with senior engineers on architecture and performance.
• Partner with Product and Design to turn strategy into a focused roadmap with measurable outcomes.

Deputy is a global SaaS workforce management platform that transforms the workplace for hourly workers. They serve over 1.5 million workers across 100+ countries and foster a culture of innovation and belonging.

• Drive increased execution on building technical champions across our customer base
• Lead the recruiting, training, and ongoing development of top engineering talent on the team
• Manage up to 8 individual contributors while driving technical wins across the federal customer base

Zscaler accelerates digital transformation by providing a cloud security platform that securely connects users, devices, and applications. The company operates across 200+ global data centers and fosters a culture of ownership, collaboration, and AI-driven innovation.

• Own Customer Success and Support end-to-end: team structure, staffing, and comp plans.
• Design customer-tiering and coverage models to scale 2,100+ accounts.
• Partner with Sales, Product, and Engineering to drive retention and expansion.

GC AI is the legal intelligence platform built for in-house legal teams and companies. With 2,100+ customers, an 80 NPS, and a culture of ownership and customer obsession, the company is scaling rapidly.

• Lead AI-assisted development as an ongoing experiment, adopting shared standards and building the team's discipline around clear context and human judgment.
• Build, grow, and retain a strong engineering team while managing complex cross-team programs and holding tight to launch delivery deadlines.
• Own reliability, cost, and change leadership, ensuring operational excellence and smooth transitions during reorganizations or acquisitions.

Sphera provides enterprise software and services that help companies manage and optimize their environmental, health, safety, and sustainability. They are a rapidly expanding team backed by Blackstone, guided by values of customer centricity, accountability, and collaboration.

• Own the Customer Zero program end-to-end, setting roadmap and outcomes for running Celigo on Celigo.
• Drive internal adoption of Celigo's AI-powered platform and feed product insights back into the roadmap.
• Be the external face of Celigo's internal use, enabling Sales and Marketing with reference stories.

Celigo is a modern Integration and Automation Platform (iPaaS) that empowers companies to integrate, automate, and optimize processes with AI-driven technology. It is a high-growth, inclusive, remote-first company known for its collaborative culture and recognition as a Gartner Customers' Choice.

• Recruit, mentor, and develop the sales engineering team for the core portfolio.
• Refine and scale sales engineering processes including discovery, technical qualification, and proof-of-concept.
• Partner with sales leadership and clients to design business solutions that drive revenue growth.

Zscaler accelerates digital transformation with the Zero Trust Exchange platform, securely connecting users, devices, and applications anywhere. With a global team distributed across 200+ data centers, the company is building an AI-native enterprise focused on solving security challenges through collaboration, ownership, and a challenge culture.

• Lead a distributed Asia Pacific team of Customer Success Architects and Managers to drive customer adoption, account health, and measurable outcomes.
• Coach and develop team members through regular feedback, career growth conversations, and process improvements to deliver the Success package entitlements.
• Partner with Sales, Product, Engineering, and other stakeholders to strengthen customer relationships, support escalations, and align team goals with company direction.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by more than 50 million registered users and over half the Fortune 100, GitLab fosters a high-performance, AI-driven culture where every voice is valued.

• Lead global customer delivery: onboarding, CSM, and 24/7 coverage across US and India.
• Own early-lifecycle retention, ensuring customers succeed through their first quarter and beyond.
• Drive efficiency with data and AI on a flat headcount, improving outcomes without added resources.

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs and SMBs build, automate and scale their businesses, supporting over 1 million businesses in 150+ countries. With over 2,000 team members across 10+ countries, HighLevel is a global remote-first organization built for speed, ownership, and innovation.

• Own delivery across your squads, including sprint shaping, prioritization, and backlog grooming.
• Stay technical by shipping production code and reviewing architecture decisions.
• Partner with Product Strategists to balance scope and delivery, and grow managers on your team.

Omada Health reverses how healthcare is delivered in America, focusing on the space between doctor visits for chronic conditions like obesity and diabetes. They have served over two million members across 2,000+ employers and health plans, with a certified Great Place to Work culture.

• Lead and mentor a team of Solution Consultants in the SLED segment.
• Drive technical solutions and support sales processes, including demos and presentations.
• Collaborate cross-functionally to ensure seamless customer engagement and revenue growth.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We are building an AI-native culture where technology and talent are unstoppable together.

• Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
• Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
• Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.

1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.

• Own retention, adoption, and growth for a portfolio of dedicated mid-market accounts.
• Build trusted relationships and lead strategic business reviews demonstrating ROI.
• Leverage AI to spot risks, uncover opportunities, and drive renewals and expansions.

OfficeSpace Software provides an AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a PE-backed, performance-driven company, they operate globally with a culture of trust, respect, growth, and impact.

• Own the customer proof engine end to end, from story sourcing through legal approval to publication.
• Drive Customer Advisory Boards and post-sale on-site programs that turn customers into advocates.
• Deploy proof into demand and measure behavior change within strategic accounts.

Jasper is a marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. Founded in 2021, Jasper has team members across the U.S., Australia, and France, and is trusted by hundreds of enterprises including nearly 20% of the Fortune 500.

• Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
• Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
• Act as a trusted advisor, own escalations, and advocate for customers internally.

Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.

• Lead client discovery sessions to identify business challenges, goals, and core value drivers.
• Translate complex customer requirements into future-state architectures and roadmaps, delivering customized demos and POCs.
• Address technical objections, respond to RFPs/RFIs, and partner with Account Executives to accelerate deal closures.

Twilio delivers communications solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. We are a remote-first company with a culture of connection and global inclusion, valuing diverse experiences.

• Lead, coach, and develop a team of Customer Success Managers supporting scaled customers.
• Own the digital Customer Success strategy, including 1:many programs like office hours, town halls, and email campaigns.
• Drive retention, renewals, and growth for the scaled portfolio while using data to improve engagement.

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. The company fosters a culture of meaningful work, genuine care, and professional growth, where employees are free to show up as their full selves.

• Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
• Hire, coach, and develop a high-performing West Coast Customer Success team.
• Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.

• Lead and coach 4-7 pooled CSMs to deliver measurable value across a large customer portfolio.
• Build repeatable plays and operating standards for coverage, retention, and risk detection at scale.
• Partner with Sales and Renewals to drive adoption, expansion, and excellence using data and automation.

We provide an Intelligent Network Operations platform that automates and simplifies how companies manage, secure, and optimize their networks. With teams globally, we build a workplace culture that values collaboration and integrity as much as innovation, and we are a Great Place to Work.

• Own a portfolio of products end-to-end — the Guardener, hardened GitHub Actions, Chainguard Agent Skills, and emerging microVM-based products — from roadmap through implementation, rollout, and iteration.
• Hire, lead, and grow a small team of strong engineers, remove blockers and create the conditions for them to do their best work.
• Partner closely with Product on a roadmap with real deadlines, navigate ambiguous problems, and own quality and reliability.

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software to help organizations build faster, stay compliant, and eliminate risk. It is a venture-backed company with a remote-first culture and values of customer obsession, intentional action, and trust.

• Lead a global team of 100+ across the US, India, UK, Mexico & Brazil to transform customer interactions into a data-driven engine for retention and growth.
• Drive AI-first operational models, automating workflows and personalizing customer engagement at scale.
• Own Net Retention Rate, NPS, and CSAT metrics while bridging customer insights with product roadmaps.

JumpCloud is an AI-powered unified IT management platform that secures the modern workforce through identity, device, and access management. The company has teams in 15+ countries and a remote-first culture that values connection and innovative thinking.