Key Responsibilities:
- Own the experience layer across the global web ecosystem, establishing customer journeys and interaction models.
- Lead user research and discovery to inform content structure and design decisions.
- Build and govern a scalable design system and drive continuous improvement through experimentation.
Requirements:
- 10+ years in user experience or digital experience, with 5+ years of people leadership.
- Experience leading large-scale multilingual websites and connecting experience design to commercial outcomes.
- Strong knowledge of enterprise content management, analytics, and digital optimization tools.
Benefits:
- Unlimited paid time off and 12 paid holidays with 24 volunteer hours.
- Comprehensive medical, dental, and vision coverage starting day one.
- 401(k) with company match and paid parental leave (8 weeks for all, 16 for birthing parents).
Partner Company
The company operates in the enterprise B2B technology and cybersecurity space, managing a large-scale global web ecosystem. It is a global organization that prioritizes digital transformation and customer experience.