Source Job

• Lead and evolve a bold, user-centered vision for design and UX across the product portfolio, driving AI-forward strategy.
• Build, mentor, and grow a team of senior design leaders, and scale the organization in alignment with company growth.
• Own key metrics tying design and AI initiatives to user satisfaction, adoption, and revenue outcomes.

Smartsheet empowers teams to manage work seamlessly and scale solutions, now uniting human teams with AI agents. They have been in business for over 20 years and foster a culture of innovation, collaboration, and impact.

• Lead digital marketing strategy for assigned client accounts, ensuring alignment with business objectives and measurable outcomes.
• Facilitate client discovery sessions to uncover insights, clarify goals, and define performance metrics.
• Use behavioral, engagement, and transactional data to create personalized audience experiences.

• Lead the vision, roadmap, and strategy for Wellhub's website, driving its evolution toward an Agentic Website Experience and Operations model.
• Own conversion rate optimization end-to-end, including experimentation strategy, A/B testing, and data-driven optimization decisions.
• Manage website performance, analytics, design, and AI tool evaluation to deliver a best-in-class user experience.

Wellhub revolutionizes workplace wellness by connecting employees to partners for fitness, mindfulness, therapy, nutrition, and sleep in one subscription. Headquartered in NYC with a global team, they foster a culture of wellbeing, collaboration, and diverse perspectives.

• Design clear, accessible, and human-centered content for web and mobile marketplace experiences.
• Create product descriptions, educational materials, and decision-support content to help customers understand complex healthcare products.
• Partner with cross-functional teams to develop content strategies and standards that improve customer confidence and business outcomes.

Our partner operates a healthcare marketplace for customers to discover, compare, and manage health and financial products. They are a growing company with a focus on user-centered design and innovation.

• Lead design across Later's product portfolio, setting design standards, patterns, and processes for cohesive, scalable experiences.
• Drive AI-native UX workflows and rapid prototyping, using generative AI to accelerate from idea to validated experience.
• Mentor and elevate a team of UX designers, shifting culture from traditional screen-design to an AI-native, builder-first mindset.

Later is an AI-powered influencer marketing platform trusted by major brands like Nike, Wayfair, Unilever, and Southwest Airlines. With a team of over 100 developers, they foster a culture of rigor, accountability, and collaboration without ego.

• Define and lead UX strategies to translate complex business and customer needs into intuitive digital experiences.
• Partner with senior stakeholders to guide multidisciplinary teams from discovery through implementation.
• Champion inclusive and accessible design, ensuring experiences meet usability, brand, and quality standards.

Bounteous is a global AI services firm where agentic engineering and human experience converge to deliver transformative business outcomes. With more than 5,000 team members worldwide and backed by New Mountain Capital, it fosters a collaborative and innovative culture focused on AI-driven products and platforms.

• Lead content and user experience, reporting to the VP of Product and managing a team of 4-6 across product domains and strategic initiatives.
• Work in the 'Product Trio' model, embedding into leadership structures to drive strategic design direction.
• Partner with Customer Success, Implementation, and Data leaders to ensure experiences meet the needs of all stakeholders.

Second Nature builds the world's first Resident Experience Platform that makes renting effortless for residents, property managers, and investors. They are a remote-first company with over 300 passionate employees, fostering a culture of diversity, inclusion, and continuous growth.

• Lead the marketing strategy for assigned client accounts, ensuring alignment with business objectives and audience needs.
• Drive cross-channel marketing strategies integrating content, SEO, and automation into cohesive experiences.
• Provide strategic creative direction and collaborate with cross-functional teams to bring strategies to life.

Terra is a digital agency that architects multi-channel, lifecycle-driven marketing strategies for clients. The company has a close-knit, remote-first team and offers competitive benefits.

• Lead and mentor a team of 3 product designers in defining scalable navigation systems.
• Establish and govern foundational navigation components, interaction patterns, and user journeys across global enterprise platforms.
• Partner with cross-functional teams to ensure consistent and scalable user experiences enterprise-wide.

We securely connect people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, we are committed to a people-first culture that values growth and collaboration.

• Lead the full marketing strategy across acquisition, conversion, retention, brand, and community to drive measurable revenue and scalable growth.
• Own profitable customer acquisition and e-commerce conversion, overseeing paid media, SEO, and digital performance optimization.
• Build and develop a high-performing marketing team while establishing efficient systems, playbooks, and processes for scaling across multiple locations.

The company is a consumer-facing business focused on wellness and experiences. It operates in a high-growth environment with a culture centered around puppies and wellbeing.

• Lead UI/UX design direction for complex web and e-commerce projects, balancing visual excellence with usability, accessibility, and technical feasibility.
• Manage and mentor a multidisciplinary design team, driving design systems, data-informed decisions, and AI integration.
• Serve as the bridge between creative vision and client strategy, leading executive presentations, proposals, and new business pitches.

The partner company specializes in creating high-impact digital and e-commerce experiences for North American brands. It operates with a flexible remote environment and a network of over 100 skilled experts across strategy, design, technology, data, and e-commerce.

• Define UX strategy and experience architecture across multiple initiatives to establish cohesive foundations.
• Translate ambiguous opportunities into scalable frameworks and reusable UX patterns.
• Mentor designers and contribute to the evolution of design practices and AI-native ways of working.

Our partner is a consumer technology company building a large-scale platform for identity, profiles, and community discovery. The company values innovation, collaboration, and remote work, with a focus on AI-native design practices.

• Define and own the strategic framework for digital narrative and content strategy across ServiceNow's digital experiences.
• Build AI-ready content systems that improve discoverability across search, AI, and personalized experiences.
• Lead editorial standards and governance to ensure clarity, consistency, and quality across the digital ecosystem.

ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company was founded on the mission to free people from busywork and fosters an AI-native culture.

• Hire, develop, coach, and mentor a high-performing product design team, establishing clear expectations and supporting growth.
• Lead significant design initiatives from vision and strategy through execution, ensuring solutions address customer and business needs.
• Establish lean design standards, processes, and practices that enable teams to move quickly without compromising quality.

Our partner is a fast-moving SaaS company focused on solving complex problems across back-office experiences. They foster a collaborative, low-ego design culture built around experimentation, continuous learning, and measurable customer impact.

• Act as a trusted advisor to senior client executives, shaping digital and AI transformation agendas
• Lead multidisciplinary teams to develop and execute digital strategies that create measurable business value
• Drive business development by scoping new opportunities, preparing proposals, and delivering pitch presentations

Bounteous is a global AI services firm that helps enterprises design, build, and scale AI-driven products and platforms. With over 5,000 team members worldwide and backed by New Mountain Capital, the company fosters a culture of innovation and collaboration.

• Lead web strategy and development roadmap, including architecture, technical execution, and UX.
• Develop GEO and AEO strategies to enhance visibility in AI-generated search results.
• Manage internal web developer and external agencies to drive conversion optimization.

Our partner is a company dedicated to building a strong digital presence and leveraging AI for search visibility. They offer a diverse and collaborative culture with opportunities for leadership and mentoring.

• Lead the UX research roadmap for Security and Risk Workflows, prioritizing high-impact initiatives that drive product and business outcomes.
• Build strong cross-functional relationships with PM, Design, and Engineering to translate research insights into decisions.
• Establish research quality standards and leverage AI capabilities to enhance team efficiency and innovation.

ServiceNow provides an AI platform that automates workflows, helping 85% of the Fortune 500 improve business operations. With a global Experience Team of over 800 UX professionals and a UXRI organization of 130+ researchers, they foster a culture of innovation and psychological safety.

• Own the strategy, roadmap, and execution for Twin's AI-powered member experience across app, chat, and voice.
• Develop deep member understanding through research and data to deliver personalized health guidance and behavior change.
• Define success metrics, balance rapid experimentation with long-term investments, and drive alignment across leadership.

Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes using AI Digital Twin technology. Backed by leading venture firms, the company has raised over $100 million and is scaling rapidly, offering a passionate, collaborative culture recognized as a Top Most Loved Workplace.

• Craft custom content and SEO strategies for enterprise clients, driving measurable outcomes.
• Set and monitor client goals using analytics tools, aligning with internal leadership.
• Manage project timelines and deliverables, coordinating with writers and designers.

We are the leading B2B marketing agency for brands focused on metrics that matter. With over a decade of expertise and 420+ B2B brands, we have a fast-paced, bold culture that challenges the status quo.

• Lead digital fundraising, advocacy, and engagement strategies for mission-driven clients.
• Serve as primary client relationship manager, guiding strategy and cross-channel campaigns.
• Analyze campaign data to drive performance improvements and supporter growth.

This company partners with mission-driven organizations to grow supporter bases through digital fundraising and advocacy campaigns. It fosters a collaborative, inclusive environment with a focus on professional growth and social impact.