Lead the Measurement & Modeling team within the UX Research & Insights organization to drive strategic product decisions through data and insights.
Define measurement strategies for product spaces, establishing metrics linking product quality and user experience to company outcomes.
Build and mentor a high-performing team of researchers, data scientists, and analysts while fostering a culture of innovation and psychological safety.
ServiceNow provides an AI control tower for business reinvention, helping organizations automate workflows and improve productivity. They serve 85% of the Fortune 500 and have a global Experience Team of over 800 UX professionals, fostering a culture of innovation and psychological safety.
Lead and evolve a bold, user-centered vision for design and UX across the product portfolio, driving AI-forward strategy.
Build, mentor, and grow a team of senior design leaders, and scale the organization in alignment with company growth.
Own key metrics tying design and AI initiatives to user satisfaction, adoption, and revenue outcomes.
Smartsheet empowers teams to manage work seamlessly and scale solutions, now uniting human teams with AI agents. They have been in business for over 20 years and foster a culture of innovation, collaboration, and impact.
You will scope, plan, and conduct mixed-method research studies to deliver actionable recommendations for employee experience and AI integration.
You will evaluate AI assistants and self-service tools through user studies to identify adoption barriers and trust issues.
You will synthesize complex findings into executive-ready presentations and work closely with cross-functional teams.
Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. They partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.
Define and execute the product vision and strategy for ServiceNow's AI-native experience platform.
Lead and mentor a team of Product Management leaders to deliver innovative AI experiences.
Partner with executive leaders across Product, Engineering, Design, and Business Units to unify the AI-native experience.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with their AI platform. With a culture of innovation and a focus on freeing people from busywork, they are building an unstoppable combination of technology and talent.
Lead design across Later's product portfolio, setting design standards, patterns, and processes for cohesive, scalable experiences.
Drive AI-native UX workflows and rapid prototyping, using generative AI to accelerate from idea to validated experience.
Mentor and elevate a team of UX designers, shifting culture from traditional screen-design to an AI-native, builder-first mindset.
Later is an AI-powered influencer marketing platform trusted by major brands like Nike, Wayfair, Unilever, and Southwest Airlines. With a team of over 100 developers, they foster a culture of rigor, accountability, and collaboration without ego.
Lead mixed-methods research for the 'Increase our Reach' focus area, partnering with product, design, and engineering.
Conduct qualitative and quantitative studies to understand users and inform product decisions across Wikimedia projects.
Communicate findings strategically, mentor junior researchers, and evolve research best practices.
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and other free knowledge projects. It is a remote-first charity with staff and contractors in 40+ countries, driven by a mission to share free knowledge with the world.
Serve as the strategic operating leader for ServiceNow's Enterprise AI organization, driving operating cadence and governance.
Build executive-ready mechanisms for prioritization, decision making, and cross-functional accountability.
Develop portfolio-level visibility and measure ROI for AI initiatives in partnership with finance and AI Champions.
ServiceNow is the AI control tower for business reinvention, offering a platform that integrates AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, aiming to free people from busywork.
Conduct user research and design intuitive experiences for the Agentic Service Catalog, transforming complex technology processes into AI-powered solutions.
Create wireframes, prototypes, and scalable design patterns, and build production-ready front-end experiences using React and TypeScript.
Partner cross-functionally with product, engineering, and business teams to deliver user-centered solutions and continuously improve the experience using research and data.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have an amazing team of 25,200 people in 32 countries and a people-first, inclusive culture.
Lead a team of pre-sales solution architects to drive business strategy and innovation within the partner ecosystem.
Develop team members according to business demands and individual professional goals.
Assign resources to joint solution development and marketing efforts while evaluating progress against goals.
ServiceNow provides an AI-powered platform that automates workflows and drives business reinvention. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Conduct end-to-end UX research to inform product strategy and design decisions.
Build and scale the UX Research practice, enabling designers to run independent studies with clear quality standards.
Collaborate with Product, Analytics, and Marketing teams to connect quantitative and qualitative insights.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast and accessible, powering tens of millions in donations monthly. The company has a distributed team of 160+ product professionals and a flat, collaborative culture focused on innovation and impact.
Lead large cross-product initiatives designing AI-native security experiences.
Drive end-to-end user experience and design frameworks for strategic initiatives.
Provide strategic direction and leadership for multidisciplinary teams.
ServiceNow provides an AI control tower platform for business reinvention, helping 85% of the Fortune 500 work smarter. With a focus on AI-native culture, they empower employees to make a meaningful impact.
Drive large-scale, cross-functional strategic programs for the APEX organization, operating at the intersection of strategy and execution.
Translate ambiguous business objectives into prioritized milestones and deliverables, ensuring accountability and measurable outcomes.
Champion AI-native ways of working, using AI tools to accelerate program delivery and synthesize intelligence across workstreams.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent are unstoppable together.
Ensure execution of a roadmap on the edge of AI innovation with agility.
Lead and develop PMs, building effective partnerships across engineering, design, data science, and revenue teams.
Prioritize product investments balancing short-term revenue, long-term user trust, and execution risks.
Hatch is the AI growth engine for service businesses, with an AI CSR platform that scales 1:1 customer communication across voice, SMS, and email. Backed by Bessemer, Y Combinator, and NextView, and now part of Yelp, Hatch reached $31.5M ARR in 2025 with >100% YoY growth and is headquartered in New York City with a Boston office.
Conduct qualitative and quantitative research such as interviews, surveys, and usability testing to understand user needs.
Analyze research findings to create actionable insights and work with designers to translate them into product features.
Communicate research insights to product owners and stakeholders, contributing to knowledge about CMS services and users.
Bellese is a mission-driven digital services company committed to pioneering innovative technology solutions in civic healthcare, dedicated to improving public health outcomes. The company fosters a collaborative, learning environment with a remote-first culture and values adaptability.
Lead user research for Rula’s AI and mobile experiences to shape how AI supports patients between therapy sessions.
Define where AI can create the greatest patient value and ensure these experiences are trustworthy and clinically appropriate.
Guide the rollout of Rula’s mobile experience and study how AI tools affect providers and the therapeutic relationship.
Rula is a mental healthcare company dedicated to providing evidence-based, compassionate care and destigmatizing mental health. It is a remote-first employer with a focus on diversity, equity, and inclusion, though specific employee count is not mentioned.
Lead and manage a team of designers with empathy and intention, ensuring design velocity and quality.
Own Agile design processes, integrating design seamlessly with Product and Engineering teams.
Maintain hands-on design excellence while coaching and elevating the team's output.
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated. Headquartered in New York City, our culture has been recognized as a Best Workplace by Inc Magazine and a Best Place to Work in NYC by Crain's.
Plan, facilitate, and lead user research activities in key delivery programmes, championing user-centred design.
Work with multidisciplinary teams on complex projects, requiring autonomy and project management skills.
Support team members, define practice, and contribute to new business through proposals and pitches.
NEC Software Solutions develops software that helps dispatch ambulances, support families, keep trains on the move, and more. With over 3,000 employees, they push boundaries in public services and value inclusive, evidence-led design.
Partner with stakeholders to understand strategic objectives and translate them into actionable product roadmaps and user stories.
Own and continuously refine the product backlog in Jira, balancing business value, customer impact, and technical feasibility.
Ensure AI features address privacy, security, transparency, and responsible AI guardrails throughout the delivery lifecycle.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First culture focused on continuous learning and collaboration.
Design large-scale content architectures and UX systems for diverse audiences including learners, admins, and community members.
Lead end-to-end design strategy from narrative development through high-fidelity execution, collaborating with engineering and product management.
Synthesize research insights into actionable design direction and advocate for user-centered approaches in a matrixed organization.
We are the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We foster an AI-native culture with a large global workforce and a focus on innovation.