You will lead user research studies across the full lifecycle, from discovery to validation, using qualitative and quantitative methods.
You will conduct usability and accessibility evaluations to ensure digital services are inclusive and effective for diverse users.
You will translate complex research findings into actionable recommendations for product, design, and policy teams.
The company partners with government agencies to deliver user-centered digital services. It is a mission-driven organization with a collaborative culture focused on public-sector impact.
Conduct qualitative and quantitative research to understand user needs.
Plan and execute user experience research in partnership with stakeholders.
Analyze user behavior and synthesize findings into actionable recommendations.
Nortal has been shaping digital transformation for over 25 years, delivering complex solutions for global enterprises and public sector organizations. The company is at the forefront of AI-driven transformation, with a culture that values autonomy, open communication, and diversity.
Conduct user research including interviews, usability testing, and surveys to gather insights on user behaviors and needs.
Develop user personas and journey maps to inform product development and ensure user-centric design.
Collaborate with cross-functional teams to integrate research findings into the product development process.
Apollo.io is a go-to-market platform for sales and marketing teams, providing verified contact data and outreach automation tools. Founded in 2015, the company has raised approximately $250 million and is valued at $1.6 billion, with a culture of continuous improvement and customer-centricity.
Own the strategy, roadmap, and execution for Twin's AI-powered member experience across app, chat, and voice.
Develop deep member understanding through research and data to deliver personalized health guidance and behavior change.
Define success metrics, balance rapid experimentation with long-term investments, and drive alignment across leadership.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes using AI Digital Twin technology. Backed by leading venture firms, the company has raised over $100 million and is scaling rapidly, offering a passionate, collaborative culture recognized as a Top Most Loved Workplace.
You will scope, plan, and conduct mixed-method research studies to deliver actionable recommendations for employee experience and AI integration.
You will evaluate AI assistants and self-service tools through user studies to identify adoption barriers and trust issues.
You will synthesize complex findings into executive-ready presentations and work closely with cross-functional teams.
Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. They partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.
Lead the planning, design, execution, analysis, and reporting of user research studies across the full research lifecycle.
Translate complex findings into clear, actionable recommendations for product teams, designers, and policymakers.
Work closely with designers, product managers, and engineers to embed research insights into service design decisions.
Fors Marsh is a team of researchers, strategists, and communicators working together to drive lasting change by understanding human behavior. They are a certified B Corporation and a Top Workplace for 7 consecutive years.
Conduct qualitative and quantitative research such as interviews, surveys, and usability testing to understand user needs.
Analyze research findings to create actionable insights and work with designers to translate them into product features.
Communicate research insights to product owners and stakeholders, contributing to knowledge about CMS services and users.
Bellese is a mission-driven digital services company committed to pioneering innovative technology solutions in civic healthcare, dedicated to improving public health outcomes. The company fosters a collaborative, learning environment with a remote-first culture and values adaptability.
Partner with product and design to identify research questions and scope studies.
Own the full study lifecycle: recruit, moderate, analyze, and synthesize insights.
Run both qualitative and quantitative research, from interviews to surveys, and share findings clearly.
Maven Clinic is the world's largest virtual clinic for women and families, on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as one of the most innovative companies in healthcare.
Lead and evolve a bold, user-centered vision for design and UX across the product portfolio, driving AI-forward strategy.
Build, mentor, and grow a team of senior design leaders, and scale the organization in alignment with company growth.
Own key metrics tying design and AI initiatives to user satisfaction, adoption, and revenue outcomes.
Smartsheet empowers teams to manage work seamlessly and scale solutions, now uniting human teams with AI agents. They have been in business for over 20 years and foster a culture of innovation, collaboration, and impact.
Own product definition and solution design for platform therapy delivery experiences, including AI-native capabilities like an AI Copilot for documentation and session planning.
Lead continuous discovery with clinicians and school stakeholders, guiding user-centered and data-informed product decisions.
Define and track product success metrics, collaborate cross-functionally, and advocate for the clinician experience.
Presence is a leading provider of teletherapy solutions for children with diverse needs, connecting clinicians to K-12 school districts nationwide. With over 2,000 clinicians and 8 million sessions delivered, the company is remote-first with a focus on collaboration and mission-driven culture.
Conduct end-to-end UX research to inform product strategy and design decisions.
Build and scale the UX Research practice, enabling designers to run independent studies with clear quality standards.
Collaborate with Product, Analytics, and Marketing teams to connect quantitative and qualitative insights.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast and accessible, powering tens of millions in donations monthly. The company has a distributed team of 160+ product professionals and a flat, collaborative culture focused on innovation and impact.
Lead the UX research roadmap for Security and Risk Workflows, prioritizing high-impact initiatives that drive product and business outcomes.
Build strong cross-functional relationships with PM, Design, and Engineering to translate research insights into decisions.
Establish research quality standards and leverage AI capabilities to enhance team efficiency and innovation.
ServiceNow provides an AI platform that automates workflows, helping 85% of the Fortune 500 improve business operations. With a global Experience Team of over 800 UX professionals and a UXRI organization of 130+ researchers, they foster a culture of innovation and psychological safety.
Plan, facilitate, and lead user research activities in key delivery programmes, championing user-centred design.
Work with multidisciplinary teams on complex projects, requiring autonomy and project management skills.
Support team members, define practice, and contribute to new business through proposals and pitches.
NEC Software Solutions develops software that helps dispatch ambulances, support families, keep trains on the move, and more. With over 3,000 employees, they push boundaries in public services and value inclusive, evidence-led design.
Design end-to-end marketplace and commerce experiences across mobile and web, including product discovery, checkout, and post-purchase journeys.
Translate business strategy into intuitive interaction models, user flows, wireframes, and high-fidelity designs.
Partner with Product, Engineering, and Research teams to deliver exceptional customer experiences that drive member value and business outcomes.
HealthEquity empowers healthcare consumers to save and improve lives through innovative health savings account solutions. The company is a growing organization with a collaborative culture, aiming to make HSAs as popular as retirement accounts by 2030.
Lead a team of Research Advisors, ensuring high utilization and delivering exceptional client service.
Manage and mentor team members on project delivery, retention, and growth.
Track team metrics like utilization and CSAT, and participate in hiring interviews.
Dscout builds a flexible UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech to understand users deeply. They are a recognized leader with a diverse, inclusive team that prioritizes learning and sharing.
Lead mixed-methods research for the 'Increase our Reach' focus area, partnering with product, design, and engineering.
Conduct qualitative and quantitative studies to understand users and inform product decisions across Wikimedia projects.
Communicate findings strategically, mentor junior researchers, and evolve research best practices.
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and other free knowledge projects. It is a remote-first charity with staff and contractors in 40+ countries, driven by a mission to share free knowledge with the world.
Design and administer Qualtrics surveys to gather user insights.
Analyze survey data and translate findings into actionable UX and content improvements.
Collaborate with multidisciplinary teams and clients to enhance digital products.
The company partners with public-sector clients to improve digital products and services through user research and insights. It operates as a remote-first organization with a collaborative culture.
Design tools for mental health providers to streamline administrative work and enable informed clinical decisions.
Take products from concept to execution, owning the full design process in a high-trust, ambiguous environment.
Collaborate with Product, Engineering, Clinical, and Research teams to create intelligent, AI-driven experiences.
Rula is a mental health company dedicated to treating the whole person with evidence-based and compassionate care. It is a remote-first company with a diverse and inclusive team, currently hiring in most U.S. states.
Own UX activities from discovery through validated design for AI Forge capabilities, translating complex software-lifecycle activities into usable product experiences.
Design human-AI interactions, create user flows, wireframes, and prototypes, and conduct user research to validate and refine designs.
Partner with product managers and engineers to clarify problems, evaluate feasibility, support implementation, and contribute to the design system.
NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government, solving complex problems with innovation and agility. With over a decade of experience and recent recognition as a Top Work Place, we foster a dynamic, collaborative culture emphasizing customer success and results.