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AI Strategy & Thought Leadership:

  • Define and execute the AI-native SC vision for Canada.
  • Champion Now Assist, AI Agents, and AI Control Tower in every customer engagement.
  • Build and scale repeatable AI demonstration frameworks that differentiate ServiceNow.

Organizational Leadership:

  • Lead, develop, and inspire a high-performing team of Solution Consultants across Canada.
  • Build an AI-native SC culture - hiring for AI fluency, establishing AI-first demo standards.
  • Implement structured coaching and mentorship frameworks that accelerate SC growth.

Customer Engagement & Pipeline Impact:

  • Engage as an executive sponsor on Canada's most strategic accounts.
  • Drive new logo acquisition through compelling AI platform demonstrations.
  • Partner with sales leadership to build and qualify pipeline.

ServiceNow

ServiceNow, founded in 2004, provides AI-enhanced technology in cloud based platform. They empower organizations to find smarter, faster, and better ways to work, and serve over 8,100 customers including 85% of the Fortune 500®.

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