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US

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Communication Customer Service Active Listening

5 jobs similar to Customer Service Representative

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US

  • Serve as the client liaison for all incoming intake calls.
  • Demonstrate knowledge of organizational structure and criteria to clients.
  • Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques.

Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.

US

  • Promote meaningful relationships and brand loyalty through engaged and informed conversation.
  • Respond to immediate customer questions, requests, concerns and needs.
  • Manage a high volume of inbound and/or outbound contact with customers via telephone, email, and chat.

Knipper Health is an equal opportunity employer. We create and maintain customer relationships and aim to understand products and services.

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  • Receive and document customer concerns in a timely manner.
  • Ensure all company procedures are followed and accurate trip data is input.
  • Review and educate members on our services and their insurance coverage.

Modivcare connects people with care, wherever they are. They facilitate non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Modivcare is an equal opportunity employer.

US

  • Provides inbound Phone support to Copart Members.
  • Offers solutions that aid and facilitate a unique customer service experience.
  • Answers and places calls in a professional manner.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.