Customer Service Representative

Job Responsibilities:

• Operate in a high-volume metrics driven call center environment.
• Communicate effectively both orally and in writing.
• Listen actively to sensitive information.

Education and Experience Requirements:

• High school diploma required.
• Minimum of three (3) years of experience supporting a Call Center or Help Desk.
• HDI Certification is highly preferred.

Security Clearance:

• Active Public Trust level security clearance required.
• Must be a U.S. citizen to obtain clearance.