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Job Responsibilities:
- Answering or making calls to clients.
- Explaining possible solutions.
- Engaging in active listening with callers.
Education and Experience Requirements:
- Bachelor’s degree (no experience required), or High school diploma and 6 years of relevant experience
- Must be able to obtain a Public Trust Clearance
- Must have exceptional written and verbal communications skills
Iron Mountain Solutions
Iron Mountain Solutions supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center’s (NMC) Contact Center (CC). They are an Equal Opportunity Employer.