Customer Success Manager

Serve as a strategic partner to customers, guiding them through adoption, success planning, and continuous value realization. Collaborate closely with Technical Account Managers and internal teams to ensure that every customer achieves success with Keboola. Build and maintain trusted advisor relationships with key customer stakeholders and executive sponsors and manage a portfolio of 20+ SMB and Enterprise accounts. Identify and drive upsell and cross-sell opportunities to expand customer value. Conduct regular business reviews and provide actionable insights and recommendations. Act as the voice of the customer, collaborating across product, support, and engineering to advocate for user needs.