Senior Business Analyst, Clinical Programs

Support the execution and continuous improvement of our clinical programs. Each Business Analyst will work alongside a Program Manager to provide the data, documentation, and process discipline required for program success. This role is focused on “hands-on keyboard” execution — transforming program strategy and management direction into tangible deliverables such as dashboards, performance reports, and documented processes. By providing timely insights and reliable documentation, you will enable the Program Manager to run the program effectively and helps ensure clinical programs achieve their financial, operational, and clinical outcomes. Collect, clean, and interpret program performance data with support from centralized Analytics resources. Develop business requirements for new and existing dashboards, translating business requirements to analytics needs. Build trackers, and reports that monitor KPIs. Conduct root-cause analysis on issues affecting program performance and recommend data-informed improvements. Ensure data integrity and consistency across reports used by internal teams and client-facing deliverables. Document workflows, playbooks, and SOPs to ensure knowledge sharing and consistency across the program. Capture and codify process changes resulting from program reviews and continuous improvement initiatives. Provide day-to-day analytical and documentation support to the Program Manager. Develop presentation materials for internal reviews and client meetings. Track action items, maintain issue logs, and follow up with cross-functional teams to ensure timely execution.