Sr. Specialist, Privacy & Compliance- Marketing

Key Responsibilities:

• Translate privacy, regulatory, and AI governance requirements into functional specifications, user stories, and acceptance criteria for engineering and platform teams.
• Support the maintenance and prioritization of the governance backlog, including consent management, data retention, deletion workflows, and vendor risk items.
• Document requirements and data flow specifications for consent management platforms, DPIAs, data minimization, and classification workflows.

Qualifications:

• 4–7+ years of experience in data governance, privacy operations, compliance, or a risk-focused Martech/RevOps role.
• Solid understanding of global privacy regulations (GDPR, CCPA/CPRA, emerging U.S. state laws) and how they apply to marketing data and platform operations.
• Ability to write user stories, functional requirements, and acceptance criteria for technical or compliance-oriented features.

Additional:

• To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
• All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
• All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.