Interpret clinical diagnostic testing results and apply variant classification guidelines to meet quality and turnaround time requirements.
Review and summarize relevant medical literature and clinical information for accurate report generation.
Work towards expertise in clinical and technical aspects, attending trainings and becoming proficient in IT systems.
Ambry Genetics is a genetics-based healthcare company dedicated to open scientific exchange to understand and treat all human disease faster. They are a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California, with a collaborative culture that values learning and open exchange.
Deals directly with internal and external customers via telephone and electronic channels to obtain missing information for test sample processing.
Supports the Sales team with account setup, kit orders, and order tracking, while responding promptly to inquiries and complaints.
Documents all customer interactions, escalates unresolvable issues, and maintains knowledge of genetic tests and HIPAA compliance.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. The company employs a team of highly dedicated professionals from world-class institutions, fostering a collaborative and growth-oriented culture.