Job Description
As the AI Implementation Lead you will lead end-to-end AI implementations, including configuration, testing, and deployment for Voice Agent, Co-Pilot, and related AI solutions. You will design and maintain AI playbooks and best practices for prompt design, conversation flow, and customer configuration. You will serve as the AI subject-matter expert during customer onboarding and post-go-live optimization cycles. You will partner with Product and Engineering to pilot new AI features, provide structured feedback, and identify enhancements. The role requires 3–5 years experience in Professional Services, Solutions Engineering, or AI/automation delivery within a SaaS company and a strong understanding of LLMs, conversational AI, and automation platforms such as OpenAI, LangChain, or Dialogflow.
About Supermove
Supermove is introducing technology to the moving industry, an industry previously untouched by software.