Manager, Product Design, Customer & Partner Experience

Leadership:

• Lead, mentor, and inspire a team of UX designers, fostering a collaborative, innovative, and high-performance design culture.
• Set clear goals, priorities, and expectations for the team, ensuring alignment with product vision, company strategy, and user needs.
• Provide regular feedback, coaching, and career development opportunities to grow individual skills and team capabilities.

Design Execution:

• Guide designers through the full product lifecycle - from research and ideation to prototyping, testing, and delivery - while promoting best practices in UX design.
• Oversee the team’s use of Design Systems, encouraging consistency and scalability while driving contributions to system evolution.
• Empower the team to distill complex problems into actionable design goals, guiding them through rapid iterations and informed decision-making.

Cross-functional Collaboration:

• Ensure effective collaboration between designers, product managers, engineers, researchers to deliver cohesive, user-centered solutions.
• Collaborate cross-functionally with product management and engineering, from strategy definition, release planning, product architecture through tactical execution of product roadmaps.
• Deliver clear, compelling presentations to executives and key stakeholders that articulate the UX vision, product strategy, and design rationale.