Unemployment Claims Analyst -Remote

Help shape the future of employer services for Human Resources compliance and outsourcing at Experian. As an Unemployment Claims Analyst, you'll partner with clients in managing the unemployment claims process and guide communication between the employer and state agencies. You will report to the Senior Regional Manager of Client Delivery and work remotely. You will coordinate with clients to gather all relevant information necessary to respond to unemployment claims and wage audits. You will file appeals to determinations with state agencies to request hearings be scheduled. You will prepare and submit comprehensive responses to the state request for information that provides the best chance of a successful outcome. You will field, assess, and respond to requests for additional information from state agencies. You will develop partnerships with client contacts and use those relationships to coach on what additional steps or processes to have more successful outcomes. You will analyze unfavorable determinations and advise clients on likelihood of success on appeal. You will prioritize tasks and make sure to complete any pending items in a timely manner.