Certified ServiceNow Trainer

About the Role:

• This is an exciting opportunity for an experienced ServiceNow professional to empower users through training.
• You will combine deep ServiceNow knowledge with strong communication skills to simplify complex concepts.

Responsibilities:

• Deliver engaging ServiceNow training sessions for end users, administrators, and stakeholders.
• Develop, maintain, and improve training materials and knowledge base articles.
• Assess user knowledge gaps and design targeted training approaches.

Requirements:

• Active ServiceNow certification and 5+ years of hands-on experience.
• Proven experience in delivering technical training and creating user-facing resources.
• Excellent presentation and facilitation skills with ability to simplify technical concepts.