Learning Designer

Key Responsibilities:

• Lead project plans, discovery, and execution for learning initiatives by partnering with Product and customer-facing SMEs.
• Diagnose adoption gaps and translate insights into prescriptive, workflow-based learning journeys aligned to the customer lifecycle.

Design & Development:

• Design and develop high-quality learning experiences in formats like eCourses, videos, and job aids.
• Apply adult learning principles, visual design standards, and AI-enabled tools to create engaging, accessible content.

Measurement & Innovation:

• Define success measures, collect learner feedback and usage data to evaluate learning impact.
• Contribute to the evolution of learning design practices by applying new approaches and tools to improve quality and effectiveness.