Source Job

• Manage Atlassian Jira Cloud at Canonical
• Design, document, and implement processes and automation in Jira
• Work with engineering, operations, and support teams at a global scale

Canonical is a leading provider of open-source software and operating systems. The company has 1200+ colleagues in more than 80 countries and is a pioneer of global distributed collaboration, with very few office-based roles.

• Build and optimize workflows using ScriptRunner and other plugins
• Create scripted fields, validators, and automation-driven post-functions
• Troubleshoot automation issues independently

EXANTE is a pioneering wealth tech company delivering centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. As a rapidly expanding global firm with over 700 talented employees from 70+ nationalities across 70 locations, they are a frontrunner in the financial sector.

• Architect the Workflow: Immediately take the lead on establishing our project management ecosystem in Jira.
• Drive Team Accountability: Act as the "Orchestrator" for the team.
• Optimize and Automate: Run our daily operations with an eye for improvement.

TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company that combines machine learning with a human-based approach to transform debt resolution and help people towards financial health. They are a dynamic group of subject matter experts with a passion for change.

• Manage a team of Project Coordinators with coaching and guidance.
• Oversee special projects by providing data analytics and project planning.
• Proactively identify project blockers and risks and flag them to the team.

Smile Digital Health provides a leading FHIR-based data liberation platform that makes it easy to collect and exchange data. Recognized on Deloitte's Technology Fast 50 Ranking, they enable better management of healthcare data across care teams and health systems.

• Coordinate and execute activities that support product delivery action plans.
• Partner with product delivery team to translate product vision into executable plans.
• Leverage tools like Salesforce, Jira, Confluence, and SharePoint to drive collaboration.

CentralReach provides autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. They are trusted by more than 200,000 users and their culture is centered around impact, inclusion, and flexibility.

• Act as the primary gatekeeper and incident manager for all open escalations during US hours.
• Proactively coordinate with internal teams to unblock stalled escalations.
• Partner with the Support Operations Manager to translate monthly governance reports into actionable tasks for our accounts.

Aera Technology is a Decision Intelligence company that delivers innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Established in 2017 and headquartered in Mountain View, California, they're a series D start-up.

• Own and manage the product roadmap, backlog, feature intake and prioritization
• Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking
• Support end-to-end product delivery from requirements through release

TARA Mind is a Public Benefit Corporation focused on improving outcomes and reducing costs for individuals with treatment-resistant mental health conditions. They partner with self-insured employers to deliver evidence-based care through a curated network of providers. Backed by Red Cell Partners, TARA Mind is building the infrastructure for next-generation mental health care.