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Assessment Services Specialist

Newsela
US

  • Support implementation & onboarding of Newsela's assessment products for assigned accounts.
  • Deliver ongoing advisory & support to deepen customer use of assessments, including score interpretation and data coaching.
  • Execute assessment migration & content services, managing end-to-end customer engagements.

Customer Success Communication Project Management Data Analysis
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2 jobs similar to Assessment Services Specialist

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Manager, Assessment Services

Newsela
US Unlimited PTO

  • Lead assessment implementation and onboarding for strategic and key accounts, including configuration and go-live support.
  • Build and coach a team to deliver ongoing advisory, data coaching, and usage reviews that drive renewal-worthy outcomes.
  • Partner cross-functionally with Customer Service, Sales, Product, and Marketing to turn assessment expertise into customer value.

Newsela is a leading education technology company focused on AI-powered solutions for K-12 classrooms to drive meaningful learning. The company operates with a fully remote culture and hundreds of employees, emphasizing collaboration and customer impact.

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Manager, Customer Success - Secondary Education

Turnitin
$91,935–$153,225/yr
US

  • Lead, mentor, and coach a team of Customer Success Managers, ensuring they deliver exceptional customer experiences.
  • Monitor and analyze team performance metrics to drive consistent and scalable customer success outcomes.
  • Communicate effectively, present ideas, and build partnerships with contacts both inside and outside your immediate area of expertise.

Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. With over 16,000 academic institutions, publishers, and corporations using their services, Turnitin fosters a remote-first culture that prioritizes overall well-being.

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