Builders to own the technical delivery of our AI-powered operational tooling stack and Zendesk ecosystem

Role Overview:

• Remote - Non U.S. Locations
• We’re hiring builders to own the technical delivery of our AI-powered operational tooling stack and Zendesk ecosystem as we expand into broader business systems across the organization.
• We're building an enterprise-grade operational technology platform for our internal Ops at a $1.3B marketplace that processes hundreds of thousands of shifts annually.

Responsibilities:

• Our AI tooling is automating core agent workflows.
• We need someone to own the technical build of the operational tech foundation — starting with our Zendesk ecosystem and expanding into broader business systems as you prove impact.
• If you've built core systems from zero and want to do it again at scale, this is the role.

Requirements:

• What matters more than your level is whether you've built something from scratch and can go five levels deep explaining how it works.
• If you've maintained someone else's system, this isn't the role.
• If you've built one, let's talk.