Customer Support Coordinator

Responsibilities:

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.

Qualifications:

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.

What We Offer:

• Flexible remote work environment.
• Step-by-step onboarding and ongoing support.
• Opportunities for growth and advancement based on performance.
• Supportive and collaborative team environment.

Work Environment:

• Remote role requiring reliable internet connection and self-direction.
• Focus on communication, organization, and positive client experience.