Customer Marketing Manager

About the Role:

• Drive incremental revenue from DoiT's existing customer base by marketing new product releases and services to high-potential accounts.
• Work closely with Customer Success and Account Management teams to turn customer insights into targeted, revenue-generating campaigns.
• Build customer marketing campaigns for new product launches and create reusable assets that CSMs and AMs can activate on demand.

Key Responsibilities:

• Develop customer insight-led segmentation and targeting to prioritize campaigns for accounts most likely to convert.
• Manage owned-channel marketing execution through email, customer portal, Slack, and other non-paid channels.
• Enable CSMs and AMs with marketing materials, campaign toolkits, and performance data to support their customer motions.

What We Offer:

• Unlimited vacation and flexible working options to support work-life balance.
• Health insurance, parental leave, and employee stock option plan.
• Home office allowance and professional development stipend to help you grow.

Ideal Candidate:

• 2-3 years of B2B marketing experience with strong campaign marketing skills, especially email.
• Experience with owned customer channels like portals, Slack, and lifecycle email.
• Data-driven and outcome-oriented, comfortable using customer data to prioritize efforts.