Job Description
As a ServiceNow Test Analyst at 9th Way Insignia, you will support the United States Patent and Trade Office (USPTO) in the migration of Remedy to ServiceNow. This role involves validating features, functionality, and acceptable defects to ensure the solution is ready for deployment. You'll use story information in Agile tools to verify expected results, prioritize expectations for release readiness, and provide detailed charts and statistics. You'll also validate automation processes, capture defect details, and contribute to knowledge base articles. Other responsibilities will be assigned.
About 9th Way Insignia
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.