Join 9th Way Insignia as a ServiceNow Test Analyst, supporting the USPTO in migrating from Remedy to ServiceNow. Responsibilities include validating features, functionality, and defects; using story information in Agile tools to verify and validate results; and providing charts, statistics, and details on ownership and resolution timelines. Additional tasks involve validating automation and capturing defect details, contributing to KB articles for the new solution platform.

We are looking for a Senior QA Automation Engineer to join our lean, fast-moving digital team. If you’re passionate about building reliable testing pipelines, crushing bugs before they go live, and collaborating with smart, witty teammates who know how to work hard and laugh harder—this might be your perfect next move.