$61,180–$80,000
USD/year
Join 9th Way Insignia as a ServiceNow Test Analyst, supporting the USPTO in migrating from Remedy to ServiceNow. Responsibilities include validating features, functionality, and defects; using story information in Agile tools to verify and validate results; and providing charts, statistics, and details on ownership and resolution timelines. Additional tasks involve validating automation and capturing defect details, contributing to KB articles for the new solution platform.