Serve as a trusted point of contact for members via email and inbound/outbound phone calls
Manage a high volume of member interactions while maintaining a calm, professional, and empathetic approach
Investigate and resolve billing and account-related questions

Qualifications:

Strong communication and interpersonal skills with a focus on active listening
A customer-first mindset with patience, empathy, and professionalism
Strong problem-solving and critical-thinking abilities

Additional Information:

The pay range for this role is $16.06-$24.03 per hour
We offer a comprehensive benefits package, performance-based incentives, and opportunities for growth
Flexible paid time off

Daxko

Daxko powers wellness to improve lives by helping health & wellness facilities operate efficiently and engage their members. They build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

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