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How You'll Make an Impact:

  • Handle billing-related tickets through email or phone.
  • Collaborate across departments to identify and resolve subscription-related product bugs/issues.
  • Enhance the overall customer experience while maintaining accuracy in subscription records.

What You Bring to the Team:

  • Previous experience in billing support, subscription management, or customer service.
  • Strong written, verbal, and analytical skills with excellent problem-solving abilities.
  • Proficiency in Excel/Google Sheets.

Discover our Benefits:

  • Full Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University

Cloudbeds

Cloudbeds is transforming the hospitality industry with its intelligent platform that powers properties across 150 countries, processing billions in bookings annually. They are a completely remote team of 650+ employees across 40+ countries, bringing together engineers, designers, and hospitality veterans.

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